Consulting group to work on improving DSS’ image

COLUMBIA -The Department of Social Services will be working with a consulting firm, in an effort to improve communication internally and with the public.

DSS has been subject of criticism after children who were in the agency’s care died in the past year. DSS has also had to deal with a subsequent investigation by a Senate panel, and the agency’s chief resigned in June.

But Acting DSS Director Amber Gillum announced through a memo on Aug. 19 that a consulting group is developing a plan to help improve the communication within DSS, its partners and with the public. Read more»