IT Reform at the Office of Personnel Management
Posted By Matthew E. Perry
IT is a critical component of OPM’s ability to supply the Federal Government with a talented, high- performing workforce. We maintain websites such as USAJobs.com, administer benefits for Federal employees, and provide HR support for every Federal agency. Each of these tasks is information intensive; thus OPM’s implementation of the 25 Point Implementation Plan to Reform Federal IT Management is especially important. My staff and I have been working tirelessly to implement the reforms.
OPM has a unique role in the larger IT Reform agenda in the creation of an IT Program Management career path. Over the past six months we have worked on a tight time frame to establish this new career track for high-performing program managers. We have published the classification title for IT program managers, researched the need for direct-hire authority for IT program managers, and are in the process of developing an IT program manager competency model and career path. I am extremely proud of the work that OPM has accomplished in this initiative and feel that this career track will have a dramatic effect on the performance of IT programs across the Federal Government for the foreseeable future.
A major goal of our agency is to move more processes to shared services or cloud platforms. This centralization will lead to both cost savings and improved performance. We have already begun to move the substantial majority of our web services, including OPM.gov, to cloud-based platforms. We are also moving our document management to the cloud, which will allow OPM employees to share information more efficiently. We expect that these changes alone will save the agency over $200K per year. The “Cloud First” philosophy is central to our department’s strategic plan for Federal IT—our goal is to reduce our Operations and Management expenditures by 10% per year over the next three years by shifting to the cloud.
We held our first departmental TechStat session on March 30, in which we evaluated our Health Claims Data Warehouse. We identified several key management and communications issues that needed to be addressed in order to ensure the system’s continued success. We established a plan for improved governance of the program by establishing stronger communication channels between key stakeholders and meeting with the Executive Steering Committee. Furthermore, we expect to avoid significant future costs as a result of these improvements. The TechStat process will continue to be a vital component of our IT Management plan going forward.
As I continue to plan for the implementation of IT Reform, I am encouraged by the progress that I see here at OPM and across the entire government. The progress that has been made to date and the resulting best practices research are both positive signs for the future of IT Reform. While there are challenges ahead, the ambitious goals set forth both in the plan and by our agency will push us to achieve results as we work to recruit the next generation of talented, dynamic Federal employees.
Matthew E. Perry is the Chief Information Officer at the Office of Personnel Management.
