System for Award Management (SAM)
Trending Issues - System for Award Management (SAM).
- Users have reported the inability to get to SAM.gov. The problem may be with your browser. Follow these tips to change your browser to access SAM.
- Users have reported that their username and password from CCR is not working in SAM. Users need to create a SAM account (which includes a new username and password) to log into SAM.
Have a question? We are taking a large volume of calls so the best way to reach us is through Ask a Question. From the home page top navigation, click on Ask a Question, create a username and password and send us a question. Our agents are online ready to help.
Top FAQs: Take a look at the top questions being asked about Top SAM FAQs
Get familiar with SAM through these User Guides and Helpful Hints:
User Guides
- Registering for Contracts - What you need to do to become eligible for government contracts
- Registering for Grants and Federal Assistance - What you need to do to become eligible for grants and federal assistance
- Migrating Roles - Getting access to your registration data from CCR and/or getting the access you had in EPLS
- Exclusions - Understanding the changes from EPLS to SAM
- Non-Federal Administrators - Managing user access to your entity record
- Federal Government Administrators - Managing your users in SAM
- Federal Employees - Navigating thru SAM as a government user
- Search - Using the search functionality in SAM
- Updating or Renewing CCR_SAM Registrations
- SAM User Guide
Helpful Hints
Public Users
Federal Service Desk - Find Answers
Now Serving
ANNOUNCEMENTS
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Just A Reminder
Monday, February 18th is a federal holiday and the Federal Service Desk is closed. You may still use "Ask A Question" and we will respond on Tuesday, February 19th.
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FREE SAM WEBINAR - Registration Available To help System for Award Management (SAM) users, a series of instructional webinars is being offered over the next few months. The first webinar, Tuesday, Feb. 26, will focus on those users previously registered in Central Contractor Registration (CCR). Stay tuned for subsequent sessions. Register for the first Webinar here: FREE SAM WEBINAR
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Tip for Faster Service
Most users phone the Federal Service Desk, sometimes triggering longer wait times but you may receive quicker service by submitting an Ask a Question on this site and you may be able to find the information you need by selecting "Search by System" in the Answer Center search box.
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SAM users are asking a lot of the same questions. So we're providing the top site issues as well as helpful hints to guide you through the new system. Take a look at what's trending in SAM today.
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Recovery Funds or US Gov. Info
If you are looking for information about the U.S. Government, please check USA.gov or 1-800-333-4636 or Recovery.gov.
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Hours of Operation:
Monday - Friday 8 am to 8 pm ET.
