Account Assistance
Request your username
If the email address you enter is in our system, we'll send you your username. If you don't have a username, we'll send you a link to set up an account instead.
Reset your password
We'll email you a link to a page where you can create a new password.
Federal Service Desk - Find Answers
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ANNOUNCEMENTS
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Just A Reminder
Monday, February 18th is a federal holiday and the Federal Service Desk is closed. You may still use "Ask A Question" and we will respond on Tuesday, February 19th.
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FREE SAM WEBINAR - Registration Available To help System for Award Management (SAM) users, a series of instructional webinars is being offered over the next few months. The first webinar, Tuesday, Feb. 26, will focus on those users previously registered in Central Contractor Registration (CCR). Stay tuned for subsequent sessions. Register for the first Webinar here: FREE SAM WEBINAR
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Tip for Faster Service
Most users phone the Federal Service Desk, sometimes triggering longer wait times but you may receive quicker service by submitting an Ask a Question on this site and you may be able to find the information you need by selecting "Search by System" in the Answer Center search box.
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SAM users are asking a lot of the same questions. So we're providing the top site issues as well as helpful hints to guide you through the new system. Take a look at what's trending in SAM today.
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Recovery Funds or US Gov. Info
If you are looking for information about the U.S. Government, please check USA.gov or 1-800-333-4636 or Recovery.gov.
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TELL US ABOUT YOUR EXPERIENCE OR IDEAS
Your Opinion is Valued! Select "Provide Feedback" tab.
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Hours of Operation:
Monday - Friday 8 am to 8 pm ET.
