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Best Practices IT Management
Federal agencies can improve the effectiveness and cost-efficiency of large-scale IT systems by learning from each other, and by leveraging best practices in the private and public sectors. The CIO Council created and will continue to evolve this Best Practices information-sharing platform to realize those benefits.
Agencies will be aggregating case studies, lessons learned, and other tools here, helping to grow this platform into a robust resource for all Federal IT professionals. This platform implements point 10 from the 25-Point Implementation Plan To Reform Federal IT Management: “Within six months, the Federal CIO Council will develop a collaboration portal to exchange best practices, case studies, and allow for real-time problem-solving.”
Federal agencies have begun developing case studies (below) that demonstrate their use of best practices in managing large-scale IT systems. Please check back for additional case studies, best practices, and other content related to effective IT management.
Agencies will be aggregating case studies, lessons learned, and other tools here, helping to grow this platform into a robust resource for all Federal IT professionals. This platform implements point 10 from the 25-Point Implementation Plan To Reform Federal IT Management: “Within six months, the Federal CIO Council will develop a collaboration portal to exchange best practices, case studies, and allow for real-time problem-solving.”
Federal agencies have begun developing case studies (below) that demonstrate their use of best practices in managing large-scale IT systems. Please check back for additional case studies, best practices, and other content related to effective IT management.
Executing on the 25-Point Plan
The creation of this Best Practices platform will help institutionalize how Federal agencies share knowledge. Learn about other ways the government is executing IT reforms, as outlined in the 25-Point Implementation Plan.
Featured Case Studies
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Department of the Interior
Dept of Commerce, Bureau of the Census
U.S. Agency for International Development
Office Of Personnel ManagementDOI Law Enforcement Reporting Investment
Accelerating deployment of a law enforcement reporting system at the Department of the Interior through TechStat.Census Paper Data Capture Quality
Leveraging automation, ensuring quality, and containing cost for the 2010 Census.Global Acquisition and Assistance System
Generating value through the Program Management Office.Monthly IT Investment Self-Assessments
Conducting monthly assessments of IT investments to formulate the CIO evaluations published on the Federal IT Dashboard. -
Department of Justice
Social Security Administration
Department of Education
Department of AgricultureJUTNet Managed Network Service
Transforming disparate infrastructures to an enterprise-wide managed network and security service.SSA Program Manager Development Practices
Developing a cadre of highly skilled, trained, and qualified program managers to support program and project success.Improving Contracts
Achieving significant results through strengthened vendor communication.Enterprise Email in the Cloud
Consolidating 21 email systems into an enterprise system using cloud services. -
Department of State
Department of Veterans AffairsUsing a Working
Capital Fund for ITFacilitating the consolidation of domestic workstation support through a working capital fund.Automate GI Bill
Benefits InitiativeIdentifying and creating the appropriate governance structure for the Automate GI Bill Benefit Initiative.
Explore Best Practices Case Studies
Management Best Practices Committee
The CIO Council has also established a Management Best Practices Committee dedicated to identifying and sharing best practices to support IT management, including key deliverables under the 25-Point Plan. This Committee will take a close look at IT program management, including implementation of agency-level TechStats, and how to better align IT with acquisition and budget activities. It will also maintain the best practices platform for collaboration across government, providing CIOs with the tools they need to increase efficiencies while delivering technological innovation to the American people.
Related Links
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