Telemarketing and Telephone ServicesUnauthorized Charges
Microsites
- Who's Calling? Recognize & Report Phone Fraud
Explains several deceptive telemarketing schemes, and how you can protect yourself against them. Includes two short videos.
Facts for Consumers
- Automatic Debit Scams [PDF]
Cautions consumers not to give out checking account information, or any other personal information, over the phone unless they're familiar with the company and agree to pay for something. 8.5"x11", 2 pages.
- Cramming: Mystery Phone Charges
[PDF]
Discusses how unexplained charges can appear on your phone bill for services you never ordered, authorized, received, or used, and what to do if it happens to you. 8.5"x11", 4 pages.
- International Telephone Number Scams
[PDF]
Urges consumers to be cautious when calling an unfamiliar telephone number - it could be a costly international telephone call. Tips to protect yourself. 8.5"x11", 4 pages.
- Magazine Subscription Scams
[PDF]
Lists common sales techniques used by unscrupulous sellers, offers tips to help you avoid a scam, and outlines your rights under the Telemarketing Sales Rule. 8.5"x11", 4 pages.
- Toll Free Telephone Number Scams [PDF]
Explains the rules for companies who charge for calls to 800 or 888 numbers, and gives tips on lowering your risk of unauthorized charges. 8.5"x11", 4 pages.
- Who's Calling? Recognize & Report Phone Fraud [PDF] [en español]
Explains how to recognize and report phone fraud and encourages consumers to register their number in the National Do Not Call Registry. Trifold brochure 3.67"x8.5", six panels, color.
