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News & Alerts

Hot News and Alerts from the NIH IT Service Desk »
In August 2012 ServiceNow will replace Remedy ISSS as the IT service management technology solution. Migration and training will begin the end of July. For more information....
CIT’s Self-Service for Windows Servers has expanded its options. Current Windows hosting customers can set up new virtual Windows servers, retire your physical or virtual servers, request hardware upgrades, and more - online, 24 x 7.
Get the email you want! Blocklists and safelists, new features in NIH’s Central Email Service (CES), allow users to block email from specified senders and prevent legitimate email from being quarantined. Try it today!

Project Management Services
CIT provides complete support for software development, including requirements gathering, development planning and scheduling, and maintenance.
Enterprise Monitoring
Enables system analysts to monitor the status of networks and essential enterprise systems, presenting it in a simple format for quick evaluation.
Phone Services
Telecommunication service requests, fees and schedules, NIH Telephone Directory, teleconferencing services, ISDN User Guide, TTY equipment, and more.
Event Registration Systems
If you have an annual event that requires attendee registration, this is the quickest, easiest, and cheapest method available to get up and running.
Application Development Services
Custom application development at CIT provides full life-cycle custom application development and production support of IT solutions NIH-wide.