The communications revolution, the digital age, and globalism are having an enormous impact on the Postal Service. The ways in which Americans communicate today are different not just from a decade ago, but from a few years ago – some might argue from a few minutes ago. Social networking and smart devices are changing communications and commerce, as an increasing number of American consumers rely on handheld devices to shop, bank, and interact with businesses.
Not since the mail crisis of the 1960s, when the Chicago Post Office ground to a halt and citizens lost confidence in the mail, has the fate of the nation’s postal system captured the attention of the American public. That crisis 40 years ago provided the impetus for Congress, the administration, and postal management to work toward a massive overhaul of a system steeped in neglect and patronage.
This report, submitted pursuant to the Inspector General Act, outlines our work and activities for the 6-month period ending March 31, 2011. In the first section of this report, we highlight audits and reviews that address risks in the strategic, financial, and operational areas of the Postal Service.
This report, submitted pursuant to the Inspector General Act, outlines our work and activities for the 6-month period ending September 30, 2010. In the first section of this issue, we highlight audits and reviews that address risks in the strategic, financial, and operational areas of the U.S. Postal Service.
