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Download Sections of the Consumer Action Handbook
Download specific sections of the Consumer Action Handbook in PDF format. You can also read it online.
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Automotive Manufacturers and Dispute Resolution Programs
If you have a problem with your car and your dealer can't help you, contact the manufacturer or a national dispute program.
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Be a Savvy Consumer: Consumer Topics
Read this section of the Consumer Action Handbook for advice before you make a purchase.
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Better Business Bureaus
Find contact information for Better Business Bureau offices nationwide.
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Corporate Consumer Contacts
Download the directory of the corporate consumer affairs offices to get help with your questions and concerns.
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Federal Agencies
Use the federal directory to find agencies that enforce, regulate, or provide information on products and services that affect consumers.
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File a Complaint
Get suggestions on resolving consumer problems and a sample complaint letter to use as a guide.
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Key Information Resources
Get a list of public resources and contact information, such as libraries, consumer organizations, and resources for military personnel.
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National Consumer Organizations
Consumer organizations are committed to helping consumers, with advocacy, research, and outreach efforts.
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State, County and City Consumer Protection Offices
Contact your local consumer protection offices to get help with consumer complaints, get information about consumer laws, and educational materials.
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State Banking Authorities
Find the agency that oversees state-chartered banks and other financial institutions in your state.
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State Insurance Regulators
Find the insurance regulator in your state to help you with general insurance questions and to report problems with your insurance company.
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State Securities Administrators
Download the directory of securities administrator if you have a problem with an investment firm or broker.
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State Utilities Commissions
Your state utiity commission may be able to help you with a consumer complaint against your local utility company.
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Trade and Professional Organizations
Check the directory of select trade organizations. They may mediate problems between consumers and their member companies.
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Featured Publication
Order your FREE copy to get the latest tips on credit, money, filing a complaint, and more!
Page Last Reviewed or Updated: August 30, 2012
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