If you are moving and you receive Social Security benefits, you do not need to call or visit us—just go to www.socialsecurity.gov/changeofaddress and change your address online.
Who can change addresses online?
You can change your address online if:
- You get Social Security benefits;
- You provide answers that match our records when asked a series of identity questions or if you already have a password; and
- You know your complete new address, including the ZIP code.
After we have processed your online request to change your address, we will send you a confirmation letter.
When does the change take effect?
You decide when the change takes effect. You can request that an address and telephone number change become effective up to three months after we process your online request.
What else is important to know?
You can change only your own address and telephone number online. You cannot make changes for anyone else, such as family members, even if they receive benefits under the same account number.
Can I use my password to change my address?
Yes. You can use your password, or you can answer the identifying questions at our change of address website: www.socialsecurity.gov/changeofaddress.
Are there other ways I can change my address?
Yes, you can change your address by calling us toll-free 1-800-772-1213 (TTY 1-800-325-0778 for the deaf or hard of hearing) weekdays from 7 a.m. to 7 p.m. local time, or visit your local office.
When you call, we can answer specific questions and provide information by automated phone service 24 hours a day.
We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.
Good luck with your move!
Our website is a valuable resource for information about all of Social Security’s programs. There are a number of things you can do online.
In addition to using our website, you can call us toll-free at 1-800-772-1213. We treat all calls confidentially. We can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday. We can provide information by automated phone service 24 hours a day. (You can use our automated response system to tell us a new address or request a replacement Medicare card.) If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778.
We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.
