PSC.gov

The Compensation Branch (CB) administers a system of basic pay, allowances, and special or incentive pay for Active Duty Commissioned Corps Officers of the U.S. Public Health Service (USPHS). CB also administers a pay system for retired officers and survivor annuitants. These services are provided in coordination with the Departments of Defense, Veterans Affairs, and the Treasury.

Services offered include:

• Determination and documentation of eligibility for payments, deductions, and allotments, including all payment starts, stops, or changes
• Monthly payments of Active Duty pay and entitlements
• Monthly processing of voluntary/involuntary payroll allotments and deductions
• Administration and payment of special and incentive pays
• Monthly payments of retired and annuitant pay
• Fulfillment and maintenance of all departmental audit requirements
• Customer assistance to payees
• Pre- and post-retirement counseling
• Management of Commissioned Corps Retirement Boards, applications for retirement processing, and handling of pay for retired officers
• Death benefit and survivor benefit counseling and payment processing
• Development of Uniformed Service pay policies

Offered to:

USPHS

Performance:

99% of W-2s will be issued and mailed by January 31 of each year.

99% of salary checks will be issued by the official payday.

100% of salary checks not issued by the official payday will be processed within five (5) business days.

99% of customers will be provided a response to routine inquiries regarding pay matters within two (2) business days of inquiry.

A level of fewer than six (6) valid customer complaints per 1,000 payees per pay cycle will be acheived.

Rate:

    Billed to the Office of Commissioned Corps Force Management (OCCFM)

Contact:

   301-427-3280 or 1-800-638-8744 compensationbranch@psc.hhs.gov