What if my mailpiece is too large to fit inside a mailbox?
Each Customized MarketMail piece must bear the appropriate carrier release endorsement, indicating that a deliverable Customized MarketMail piece will be left in a safe location near the recipient’s mailbox.
What kind of coupons, premium offers, or other items can be attached?
Coupons or premium offers within Customized MarketMail pieces, subject to current Postal Service™ requirements. These items may be attached to the outside of Customized MarketMail pieces as long as the attachments are no more than 1/4" thick.
How do I ship Customized MarketMail?
Use Priority Mail® or Express Mail® services to ship your mailing to a Destination Delivery Unit (DDU) (the facility where the mail will be sorted for delivery by the mail carrier), or take them directly there. Each time you plan to mail Customized MarketMail pieces, you must mail at least 200 pieces per mailing, but not all of them need to be for the same DDU.
I’ve mailed die-cut mail pieces before—how is this different?
With Customized MarketMail service, you don’t need to enclose non-rectangular, die-cut pieces in an envelope or box. This eliminates the cost of containing the message and makes it immediately visible.
Is Return Service available for undeliverable Customized MarketMail?
Deliverable mailpieces will be left at the address, while mail that is undeliverable as addressed will be discarded. Use a complete delivery address with the addressee shown in one of three formats: name, name plus “or current resident” or simply “occupant” with no name. As with any mailing, an updated and complete customer mail file helps your message reach your desired target.
Are there any weight and size limits?
Customized MarketMail pieces can’t weigh more than 3.3 oz. Pieces can be between 3-1/2" and 12" high and 5" and 15" long, with length being the distance between the two outermost points. Pieces don’t have to be uniform in thickness, but must be between 0.007" at the thinnest point and 3/4" at the thickest point, including attachments.
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