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Division of Longshore and Harbor Workers' Compensation (DLHWC)

 

Longshore Performance Page

Benefit Delivery Outcomes

In Fiscal Year 2010, the Longshore Division adopted a new set of performance measures aimed at improving program effectiveness by facilitating the prompt delivery of benefits to injured workers and their families. Two new performance measures target the timeliness of the Employer's First Report of Injury and the First Payment of Compensation, thereby improving initial claims processing and benefit delivery outcomes. The "First Report of Injury" measure tracks the time from the date of the injury or death, or the date of the employer's knowledge of the injury and the onset of disability, whichever is later, to the date the Longshore District Office receives the Employer's First Report of Injury (Form LS-202). The "First Payment" measure tracks the time it takes the employer or insurance carrier to issue the First Payment of Compensation after the worker becomes disabled for work or after the worker's death.

Performance targets aim to increase the percentage of cases in which employers submit their First Reports of Injury and employers and carriers issue the First Payments of Compensation within 30 days. Performance results are shown in the tables below. The DBA performance measures were introduced in 2010, and the non-DBA measures in 2011.

Performance results are shown in the tables below.

 

Table 1. Percent of 1st Reports of Injury Filed Within 30 Days

Fiscal Year

Target - DBA Cases

Result - DBA Cases

Target - non-DBA Cases

Result - non-DBA Cases

2012

80%

 

85%

 

2011

75%

79%

78%

79%

2010

65%

74%

N/A

72%

2009 (baseline)

N/A

55%

 

Table 2. Percent of 1st Payments Issued Within 30 Days

Fiscal Year

Target - DBA Cases

Result - DBA Cases

Target - non-DBA Cases

Result - non-DBA Cases

2012

60%

 

85%

 

2011

58%

56%

83%

85%

2010

50%

55%

N/A

81%

2009 (baseline)

N/A

43%

 

 

Dispute Resolution Outcomes

Since 2002, the Longshore Division has measured the average time it takes to resolve claim disputes. A claim dispute usually means an interruption of benefits and informal resolution of disputes at the district office level results in a faster resumption or commencement of benefits. If a dispute requires a formal hearing, the time at the Office of Administrative Law Judges is included in this measure. From 2002 to 2008, the Longshore program was able to reduce the average dispute resolution time from the baseline of 285 days to 239 days, a reduction of 16%.

The Dispute Resolution performance measure was re-introduced in Fiscal Year 2011, to include timeliness measures for All Cases and for DBA Cases Only. The goal is to focus the efforts of district office staff, as well as those of industry stakeholders, on dispute resolution to minimize delays and speed the delivery of benefits to injured workers and their families.

 

Table 3.Reduction of Dispute Resolution Time in Average Days

Fiscal Year

Target - All Cases

Result - All Cases

Target - DBA Cases

Result - DBA Cases

2012

261

 

302

 

2011

242

267

262

309

2010 (baseline)

N/A

261

N/A

300

 

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