U.S. Office of Personnel Management www.opm.gov - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

Resources

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• Foreword [320 KB]
• Section I: Introduction to the HCAAF Practitioners' Guide [208 KB]
• Section II: Strategic Alignment System [353 KB]
• Section III: Leadership and Knowledge Management System [352 KB]
• Section IV: Results-Oriented Performance Culture System [357 KB]
• Section V: Talent Management System [357 KB]
• Section VI: Accountability System [188 KB]

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Strategic Alignment Resources

Human Capital Planning

• Key Components of a Strategic Human Capital Plan [99 KB]
• Promoting a Participatory Approach in Human Capital Planning [49 KB]

Workforce Planning

• Enterprise Human Resources [52 KB]
• OPM's Workforce Planning Model [92 KB]

Human Capital Best Practices and Knowledge Sharing

• Benchmarking [36 KB]

Human Resources as Strategic Partner

• Customer Service Survey Instrument [75 KB]
• HR Strategy Survey Instrument for Key Leaders [99 KB]
• Federal Human Capital Survey (FHCS): Questions Related to the Strategic Alignment System [34 KB]

Web Links

• Chief Human Capital Act of 2002 (5 U.S.C. 1304)

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Leadership and Knowledge Management Resources

Leadership Succession Management

• Succession Planning Process [126 KB]
• Effective Succession Strategies [41 KB]

Continuous Learning

• Individual Development Planning [98 KB]
• Learning Strategies for Creating a Continuous Learning Environment [99 KB]
• Employee Development and Training Flexibilities [160 KB]
• Evaluating Training: A Primer [51 KB]
• Strategically Planning Training and Measuring Results [651 KB]
• Fostering a Learning Organization [62 KB]

Knowledge Management

• Leveraging Knowledge Capital [125 KB]
• Communities of Practice [68 KB]

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Results-Oriented Performance Culture Resources

Performance Appraisal  

• Aligning Performance Plans with Organizational Goals: OPM's Eight-Step Process [73 KB]
• Checklist for Meeting Regulatory Requirements: Performance Appraisal Systems [66 KB]
• Performance Management Overview [142 KB]
• Federal Human Capital Survey (FHCS): Questions Related to the Results-Oriented Performance Culture System [39 KB]

Awards  

• Federal Human Capital Survey (FHCS): Questions Related to the Results-Oriented Performance Culture System [39 KB]

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Talent Management Resources

Recruitment

• Incentives and Employee Recognition [271 KB]
• Federal Hiring Flexibilities Resource Center [221 KB]
• Federal Hiring Process Models: Improving Speed in Federal Hiring [1048 KB]
• Strategies to Improve Federal Hiring
• Other Strategies To Meet Hiring Requirements [263 KB]

Retention

• Incentives and Employee Recognition [271 KB]
• Benefits [339 KB]
• Compensation Flexibilities [312 KB]
• Federal Human Capital Survey (FHCS): Questions Related to the Talent Management System [227 KB]
• Workforce Shaping and Restructuring: VERA and VSIP [230 KB]
• Work Arrangements and Quality of Work/Life [334 KB]

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