USA.gov Blog

What To Do If You Receive a Robocall

If you’re sick of hearing an automated message when you pick up your phone, you’ll be happy to know the Federal Trade Commission is cracking down on illegal robocalls.

A robocall happens any time you pick up your phone and hear a recording instead of a live person.

Illegal robocalls have exploded in the last several years because technology has made it easy for companies to use autodialers to place thousands of calls every minute. Oftentimes these calls are trying to scam you by offering phony credit card services, warranty protection plans and more.

It is illegal for a company to deliver an automated message trying to sell you something, unless the company has written permission from you to do so.

Calls from charities and political groups do not fall under that classification and are considered legal.

According to the FTC, if you get a robocall you should:

  1. Hang Up. Do not press 1 or any other numbers to get off the list.
  2. Consider blocking the number.
  3. Report it at www.donotcall.gov.

Learn more about what the FTC is doing to crack down on robocalls and what you should do if you receive one.

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