State and Local Consumer Agencies in Louisiana


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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Louisiana Office of the Attorney General


Website:
Louisiana Office of the Attorney General
Email:
Address:
Louisiana Office of the Attorney General
Consumer Protection Section
1885 N. 3rd St.
Baton Rouge, LA 70802
Phone Number:
225-326-6465
Toll-free:
1-800-351-4889

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County Consumer Protection Offices

Jefferson Parish District Attorneys Office


Website:
Jefferson Parish District Attorneys Office
Address:
Jefferson Parish District Attorneys Office
Economic Crime Unit
200 Derbigny St.
Gretna, LA 70053
Phone Number:
504-361-2920

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Office of Financial Institutions


Website:
Office of Financial Institutions
Email:
Address:
Office of Financial Institutions
PO Box 94095
Baton Rouge, LA 70804-9095
Phone Number:
225-925-4660

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Department of Insurance


Website:
Department of Insurance
Email:
Address:
Department of Insurance
PO Box 94214
Baton Rouge, LA 70804-9214
Phone Number:
225-342-5900
Toll-free:
1-800-259-5300

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Office of Financial Institutions


Website:
Office of Financial Institutions
Email:
Address:
Office of Financial Institutions
Securities Division
PO Box 94095
Baton Rouge, LA 70804-9095
Phone Number:
225-925-4660

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission


Website:
Public Service Commission
Address:
Public Service Commission
PO Box 91154
602 N. Fifth St.
Galvez Building 12th Floor
Baton Rouge, LA 70821-9154
Phone Number:
225-342-4404
Toll-free:
1-800-256-2397 (LA)

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