State Governments

Below are web policies, resources, and innovative practices from state governments. Take a look -- there may be some useful models you can use at your agency. If you have something you think we should add to this page, please contact us.
Alabama

• Policies
• Alabama's eGov initiative
• About Alabama.gov

Arizona

• Acceptable Use Policy
• Web Accessibility Compliance Policy
• Website Help
• Customer Satisfaction Surveys/Feedback
• Frequently Asked Questions
• Privacy Policies

Arkansas

• Internet Policies
• Mobile Access
• Web Help

California

• Best Practices
• Site Map
• Site survey

Colorado
Connecticut

• How Do I?
• List of online services
• Privacy Policies
• Personal Data Act
• Search
  • How Do I?

Delaware

• Accessibility Statement
• Contact Us

Florida

• Contact Us
• Online State Public Directory
• Privacy Policies
• Website Help

Georgia

• Site Map
• Customer Service

Hawaii

• Accessibility Policy
• Disclaimer
• Online Services
• Privacy Policy

Illinois

• Accessibility Policy
• Contact Us
• Privacy
  • Directory of State Agency Privacy Policies
• Website Help
  • Helpdesk

Iowa
Indiana

• Accessibility Policy
• Contact Us
• Website Disclaimer
• Frequently Asked Questions
• Linking Policy
• Website Help
• Web Survey

Kansas

• Website Policies
• Customer Satisfaction Surveys/Feedback
• Privacy Policies

Kentucky

• About
• Online Services

Louisiana

• Policies
• Site Map
• State News (RSS Feed)
• Online Services
• Contact Us

Maine

• Accessibility Policy
• Contact Us
• Website Disclaimer
• Linking Policy
• Photo Use Policy
• Privacy
• Security Policy
• Website Help
• Website Survey

Maryland

• About Maryland.gov

Massachusetts

• Site Policies
• Website Help

Michigan

• First place among 50 states – digital government award
• Personalization and RSS

Missouri
Nebraska
New Jersey

• Accessibility Policy
• Contact Us
• Website Disclaimer
• Frequently Asked Questions
• Linking Policy
• Legal Statement
• Privacy

New York

• Contact Us
• Website Disclaimer
• Privacy

Ohio

• Privacy Policies
• Feedback

Oregon

• About
• IT Policies
• Website Feedback

Pennsylvania

• Privacy Policy
• Keyword Search

Rhode Island

• Agency Web site guidebook

Tennessee

• Accessibility Policy
• Contact Us
• Linking Policy
• Privacy
• Security Policy
• Website help
• Web Survey

Texas

• Accessibility Policy
• Contact Us
• Frequently Asked Questions Site
• Linking Policy
• Privacy

Utah

• Accessibility Policy
• Contact Us
• Website Disclaimer
• Email
• Frequently Asked Questions Site
• Privacy

Vermont
Virginia

• Virginia Information Providers Network (VIPNet)

Content Lead: Natalie Davidson
Page Reviewed/Updated: July 19, 2012