Going Mobile

On-Demand Webinar

NOTE: Large files will take more time to download

• Webinar recording: Going Mobile (WMV, 48 MB, 1 hour, May 2011)
• Presentation Slides:
  • Mobile (PDF, 578 KB, 18 pages, May 2011)
  • Reaching Hispanics Through Mobile (PDF, 1.9 MB, 11 pages, May 2011)
• Transcript: Going Mobile (PDF, 19 KB, 5 pages, May 2011)

Description

Eight in ten Americans have mobile devices. They use them to take and share videos, find and rate restaurants, and keep track of personal and world events. People expect information and services at their fingertips—literally. And this includes government services, too. Find out more about mobile so you can be ready to serve citizens anytime and anywhere.

What You'll Learn

• What is mobile and why it  is so important
• How to get started
• Strategically using mobile to drive results
• Building for mobile platforms
• Biggest challenges to using mobile technologies
• Mobile apps vs mobile platforms

About the Presenters

Gwynne Kostin is Director, Mobile in the Office of Citizen Services and Innovative Technologies at the U.S. General Services Administration. She is working with federal agencies to clear a citizen-centric path for mobile access to government. Gwynne previously was director of GSA’s Center for New Media and Citizen Engagement, where she worked to make it easier for government to engage with citizens and citizens to engage with government through the development of cross-agency tools, policies, and services.

Laura Godfrey is Manager, GobiernoUSA.gov, the Spanish counterpart, of USA.gov, at the U.S. General Services Administration. Laura joined GSA in June 2005 as a bilingual content manager for GobiernoUSA.gov, the Spanish counterpart of USA.gov, within the Office of Citizen Services and Innovative Technologies. As the manager of GobiernoUSA.gov, Laura works across government agencies researching, developing, evaluating, and maintaining information on the portal, and analyzes data and market trends to better serve the Hispanic community.