XLC Roles

Business Owner (BO)

• Executive in charge of organization
• Primary customer and advocate for IT project
• Identifies business needs and performance measures to be satisfied by IT project
• Funds IT project
• Establishes and approves changes to cost, schedule and performance goals
• Validates that the IT project meets business requirements

Contractors and Third Parties

• Contractors / third parties may be used for development of review artifacts and other required materials. For example, an Infrastructure Support Contractor.  
• The XLC recommends use of certified vendors with at least Capability Maturity Model Integration level 3 assessment and ISO 9000 certification.  
• Other certification may be relevant depending on project and content.

Division of Information Technology Governance (DITG)

• CMS organizational unit responsible for IT governance
• Assists Business Owner in the successful navigation of the XLC
• Facilitates the intake of IT project requests
• Advises business owners and technical staff on navigation of  the XLC
• Approves Project Process Agreements

Environment Owner

• Provides CMS’ integration, test, and evaluation center for new applications prior to implementation within its enterprise data center.

Executive Steering Committee (ESC)

• Reviews and recommends IT investments
• Prioritizes the IT projects
• Approves cost, schedule, and performance baselines for IT projects
• Reviews status of IT projects

Guidance Officer (GO)

• Jointly assess project’s complexity with Business Owner
• Leverages Systems Engineering standards
• Works jointly with BO to:
  • Develop required documents
  • Complete all BATS reviews
  • Ensure shared services alignment
  • Prepare for project approval process

Investment Manager

• Responsible for planning and executing the investment to achieve approved baselines
• May or may not be a subject matter expert in the business area supported by the investment
• Leads the preparation for an Annual Operational Analysis (AOA) which examines the performance of a portfolio of projects.
• Coordinates various Business Owners’ participation as appropriate for the AOA