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| Customer Service | |
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| The U.S. Mint is determined to provide you with a
delightful shopping experience—both online and offline. With
extensive online Self-Help Tools, customer
service is available to you when, where, and how you need it. And as
always, our dedicated Customer Service is ready to provide you with
our dedicated staff. |
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| Self-Help Tools | ||||||||
| FAQs | ||||||||
| Have a question? You can get an answer! We've made
every possible effort to anticipate all of your questions and
concerns. |
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| Track Order | ||||||||
| If you are a registered user, you may use Track Order to determine the status of your order and follow your shipment, provided the carrier supports this option. Guest users with inquiries about their order, or desiring to cancel an order prior to shipment, should contact Customer Service at 1-800-USA-MINT (872-6468). |
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| Returns Policy | ||||||||
| You can learn how and where to send your exchanges and
returns. |
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| My Account - Account Management | ||||||||
| You can create and update your billing and shipping
information, preferred payment and shipping methods, and e-mail
service. |
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| My Account - Shopping Tools | ||||||||
| You can update your subscription order information,
wish list, and address book. You can also view your order history. |
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| Personal Customer Service |
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| Phone You can reach us 7 days a week from 8:00 AM to 12:00 midnight Eastern Time. Hearing and speech impaired customers with TTY equipment can reach us Monday through Friday from 8:30 AM to 5:00 PM Eastern Time. We're ready to provide service or help you with your order at: |
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| Mail UNITED STATES MINT CUSTOMER SERVICE 2799 REEVES ROAD PLAINFIELD IN 46168 |
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| Returns FULFILLMENT CENTER 2799 REEVES ROAD PLAINFIELD IN 46168 USA To learn about standard processing and fulfillment procedures, please read, “What are the United States Mint’s Standard Processing and Fulfillment Procedures?”, FAQ #205. Visit our Returns, Replacement, and Exchanges information to learn more. |
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Receive periodic e-mail and keep up-to-date on what's new at the U.S. Mint including our Web site and Online Catalog.
