Contact

National Climatic Data Center

NOAA's National Climatic Data Center
151 Patton Avenue
Asheville, NC 28801-5001
NCDC Driving Directions
NCDC Building Status

Customer Support

For specific information regarding NCDC products and services, customer support is only an email, fax, or call away. The customer support center is open Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time except Federal Holidays.

For Weather and Climate Data and Products:

Phone: 1-828-271-4800 then press "2"
Fax: 1-828-271-4876
TTY: 1-828-271-4010
Email: ncdc.orders@noaa.gov

For Satellite Data and Products:

Phone: 1-828-271-4850 then press "1"
Fax: 1-828-271-4876
TTY: 1-828-271-4010
Email: ncdc.satorders@noaa.gov

NCDC's Tax ID is #520821608.

Data issues

If you have issues to report regarding the quality of NOAA data we want to hear from you.
NOAA employees, file a report here.  
Non-NOAA employees, Email: ncdc.orders@noaa.gov

Website Issues

Web page functionality problems (includes broken links and/or missing images). Users must be aware that the spam filters block messages with no subject line and subject lines that appear to be spam. Be sure to include the address of the page that you are contacting us about.
Email: ncdc.webmaster@noaa.gov

Media Contact

If you are a member of the media interested in talking to an NCDC staff member, please contact:

Katy Vincent
Email: katy.vincent@noaa.gov

Building Status

Employees and Team Members can check of the status of the Veach-Baley Federal Building here.