Shopping for Products & ServicesLegal Services

Facts for Consumers

  • Help Wanted... Finding a Job [PDF]

    Describes six types of employment service firms. Urges consumers to find out what services a firm offers, how much the services cost, and who pays. Discusses consumer scams and how to avoid becoming a victim. 8.5"x11", 4 pages.

  • How to Right a Wrong [PDF] [en español]

    Explains your rights when it comes to mail and telephone order shopping, unordered merchandise, and door-to-door sales. Also tells you how to write an effective complaint letter, and lists some resources for additional help. 8.5"x11", 4 pages.

  • Who Can Help Me? Immigration Help Wallet Card [PDF] [en español] [中文] [an kreyòl ayisyen] [한국어]

    Pocket sized fold out flyer to help consumers spot and avoid scams that target immigrants. Flat 15.5"x9.25", folded 3.375"x2.125", 2 pages, color.

  • Invention Promotion Firms [PDF]

    Urges consumers to use caution when it comes to determining market potential for their inventions. Tips to avoid falling for the sweet-sounding promises of a fraudulent promotion firm. 8.5"x11", 4 pages.

  • Living Trust Offers: How to Make Sure They're Trust-worthy [PDF]

    Warns consumers about unscrupulous businesses that exaggerate the benefits or the appropriateness of living trusts. Provides a glossary of terms, tips for estate planning, and resources for more information. 8.5"x11", 4 pages.

  • Need a Lawyer? Judge for Yourself [PDF] [en español]

    Advice to help you be smart when you choose - and use - legal representation. 8.5"x11", 4 pages.

  • Resolving Consumer Disputes: Mediation and Arbitration [PDF]

    Explains the alternative dispute resolution process for consumers. 8.5"x11", 4 pages.

Consumer Alerts

Articles You can reprint these articles in your newsletter, magazine or website.

  • Don’t Let Deception Steal Your Invention [PDF]

    Urges consumers to use caution when it comes to determining market potential for their inventions. Tips to avoid falling for the sweet-sounding promises of a fraudulent promotion firm.


Last Modified: Thursday, June 14, 2012