Use the following numbers to get information on SNAP benefit
questions in the States and areas of States listed. Most are toll-free
numbers. Some of the numbers that aren't toll free will accept collect
calls. * Indicates numbers are for in-State and out-of-State calls. All
other 800 numbers are for in-State calls only. ** Indicates numbers
accept collect calls.
If you are having difficulties reaching your State’s local office
please contact your State’s Omubudsman’s phone number below.
State |
Phone Number |
Ombudsman |
Notes |
Alabama
|
334-242-1700
* |
|
|
Alaska
|
907-465-3347 |
|
|
Arizona
|
1-800-352-8401
* |
|
|
Arkansas
|
1-800-482-8988
* |
501-682-8269 |
# |
California
|
877-847-FOOD (3663) * |
|
|
Colorado
|
1-800-536-5298 |
|
|
Connecticut
|
1-800-842-1508 |
|
|
Delaware
|
800-464-4357 |
302-255-9500 |
# |
District of Columbia |
202-724-5506 |
|
# |
Florida |
1-866-762-2237 * |
|
|
Georgia |
1-800-869-1150
(outside metro area)
*
404-657-9358
(inside metro area) |
|
|
Guam |
671-735-7245 |
|
|
Hawaii |
808-643-1643 * |
|
|
Idaho |
211 or 1-800-926-2588 * |
|
|
Illinois |
1-800-843-6154
*
TTY 1-800-447-6404 |
|
|
Indiana |
1-800-622-4932 * |
1-888-403-0864 |
# |
Iowa |
1-877-347-5678 * |
1-888-426-6283 |
# |
Kansas |
1-888-369-4777 |
|
|
Kentucky |
1-800-372-2973 * |
|
|
Louisiana |
1-888-524-3578 * |
|
|
Maine |
1-800-442-6003 * |
|
|
Maryland |
1-800-332-6347
* |
410-767-7327 |
|
Massachusetts |
1-866-950-3663 |
|
|
Michigan |
1-855-275-6424 * |
|
# |
Minnesota |
1-888-711-1151 * |
|
|
Mississippi |
1-800-948-3050 |
|
|
Missouri |
1-800-392-1261 * |
|
|
Montana |
1-800-332-2272 |
|
|
Nebraska |
1-800-383-4278 * |
|
|
Nevada |
1-800-992-0900 *
or
775-684-0615* (ext. 40500) |
|
|
New Hampshire |
1-800-852-3345
(ext. 4238) |
603-271-6941 local
1-800-852-3345 ext. 6941 |
# |
New Jersey |
1-800-687-9512 |
609-588-2405 |
# |
New Mexico |
1-888-473-3676
* |
505-827-7783 |
# |
New York |
1-800-342-3009 Upstate
1-877-472-8411 NYC only |
|
|
North Carolina |
1-800-662-7030
* |
|
|
North Dakota |
1-800-755-2716 |
|
|
Ohio |
1-866-244-0071 * |
|
|
Oklahoma |
405-521-3444
* |
405-525-4850 |
# |
Oregon |
211 or 1-800-723-3638 |
|
|
Pennsylvania |
1-800-692-7462 *
TDD 1-800-451-5886 |
|
# |
Puerto Rico |
877-991-0101 |
1-787-724-7373 |
# |
Rhode Island |
401-462-5300
* |
|
# |
South Carolina |
1-800-768-5700
* |
|
|
South Dakota |
1-877-999-5612
* |
|
# |
Tennessee |
1-866-311-4287 * |
|
|
Texas |
211
or
512-973-9203 option 2 |
1-877-787-8999 |
# |
Utah |
1-866-526-3663
* |
|
# |
Vermont |
1-800-479-6151 * |
|
|
Virgin Islands |
1-340-774-2399 * |
|
# |
Virginia |
1-800-552-3431
or
804-692-2198 |
|
|
Washington |
1-877-501-2233 * |
|
|
West Virginia |
1-800-642-8589
* |
|
|
Wisconsin |
1-800-362-3002
* |
|
|
Wyoming |
1-800-457-3659 |
|
|
Arkansas,
Indiana
New Jersey, New Mexico
Rhode Island, South Dakota |
Client advocate phone
number is not toll free. |
Delaware |
Operates a change report
and customer relations center for SNAP customers. The number is
302-571-4900. |
District of
Columbia |
perates a IMA change
center for SNAP customers with questions. The number is
202-724-5506. |
Indiana |
Client advocate phone
number is toll free. |
Iowa |
Ombudsman handles
complaints for all agencies. |
Michigan |
DHA-ICU-Customer emal:
Service@michigan.gov |
New Hampshire |
Client advocate number
has both a local and toll free number. |
Oklahoma |
Customer service and
client advocate phone numbers are not toll free. |
Pennsylvania
|
Operates a statewide call
center for SNAP customers with questions. The toll-free number
is 1-877-395-8930. In addition, Philadelphia operates a Change
Center for SNAP customers with questions. The number is
215-560-7226. |
Puerto Rico |
All numbers are toll
free. *Familia en Contacto (Family in Contact): Pre-screening
for NAP benefits, questions about the NAP Program, complaints
will be received but not handled; they will be routed to the NAP
State Agency. **Same services as above, but this line is for the
hearing impaired. ***EBT line (Electronic Benefit
Transfer): For all calls related to participant’s EBT card. |
Texas and
Utah |
Customer Service numbers
are toll free in-state. |
Virgin
Islands |
Clients who are not
satisfied with information from the customer service phone
number contact one of the following office supervisor for
assistance with issues. St. Thomas 340-774-0930; Christiansted
340-772-2323; Frederiksted 340-772-0068 |