VFC Provider Vaccine Returns

Do you have wasted or expired (nonviable), publicly-purchased vaccines to return?

• Contact McKesson Specialty Customer Care at 1-877-822-7746 to request a return label. (The label will be sent to you via the U.S. Postal Service.)
• Include a copy of the completed returns form used by your state or local jurisdiction. Be sure to send a copy of the form to your jurisdiction.
• Vaccines must be in their original vials or manufacturer pre-filled syringes.
• If you work with a State Immunization Project, see the "Centralized Vaccine Distribution Guide" [previously known as the Awardee Points of Contact (GPOC) Users' Guide] for more details about nonviable vaccine returns.

You must contact your VFC program office before returning any vaccines to McKesson Specialty Distribution.

Do NOT return these items to McKesson:

• Used syringes, with or without needles
• Broken vials
• Wasted products such as a syringe that was drawn up but not used
• Any multidose vial from which some doses have been withdrawn
• IG, HBIG, PPD
• Diluent (expired or not expired)
• Private-purchased vaccine

These items should be disposed of according to usual medical biosafety procedures and according to your immunization program’s procedures.

For more information, see McKesson Specialty Distribution:
What NOT to Return to McKesson[PDF-98KB, 1 page] Updated Apr 2010