XLC Roles

Business Owner (BO)

  • Executive in charge of organization
  • Primary customer and advocate for IT project
  • Identifies business needs and performance measures to be satisfied by IT project
  • Funds IT project
  • Establishes and approves changes to cost, schedule and performance goals
  • Validates that the IT project meets business requirements

Contractors and Third Parties

  • Contractors / third parties may be used for development of review artifacts and other required materials. For example, an Infrastructure Support Contractor.  
  • The XLC recommends use of certified vendors with at least Capability Maturity Model Integration level 3 assessment and ISO 9000 certification.  
  • Other certification may be relevant depending on project and content.

Division of Information Technology Governance (DITG)

  • CMS organizational unit responsible for IT governance
  • Assists Business Owner in the successful navigation of the XLC
  • Facilitates the intake of IT project requests
  • Advises business owners and technical staff on navigation of  the XLC
  • Approves Project Process Agreements

Environment Owner

  • Provides CMS’ integration, test, and evaluation center for new applications prior to implementation within its enterprise data center.

Executive Steering Committee (ESC)

  • Reviews and recommends IT investments
  • Prioritizes the IT projects
  • Approves cost, schedule, and performance baselines for IT projects
  • Reviews status of IT projects

Guidance Officer (GO)

  • Jointly assess project’s complexity with Business Owner
  • Leverages Systems Engineering standards
  • Works jointly with BO to:
    • Develop required documents
    • Complete all BATS reviews
    • Ensure shared services alignment
    • Prepare for project approval process

Investment Manager

  • Responsible for planning and executing the investment to achieve approved baselines
  • May or may not be a subject matter expert in the business area supported by the investment
  • Leads the preparation for an Annual Operational Analysis (AOA) which examines the performance of a portfolio of projects.
  • Coordinates various Business Owners’ participation as appropriate for the AOA