Contact Us

To E-Mail questions about 504 policies and transactions:

sacramento504@sba.gov

• Eligibility questions (be as specific as possible)
• Application status
• General questions

sacramento504authorizations@sba.gov

• Used only to transmit draft Authorizations for applications that will not be submitted via e504
• When attached to an email please site the name of the borrower/trade name first in the subject line. If using words such as “draft”, “authorization”, etc. please use at the end of the name.

sacramento504servicing@sba.gov

• Submission of authorization change requests [Used for post approval/predisbursement actions] (non e504)
• Status of change requests submitted
• Submission of Appraisals
• Appraisal Review Status

sacramento504environmental@sba.gov

• Environmental Review Status
• Submission of Environmentals

sacramento504agreements@sba.gov

• Submission of Franchise/Agreements (non e504)
• Franchise/Agreements Review Status

sacramento504form912@sba.gov

• Submission of 912 preapplication clearances
• Status of 912 clearances

sacramento504register@sba.gov   

• Register to submit Alien Verifications to SLPC for expedited processing

sacramento504shipping@sba.gov

• For requests to streamline a file (non e504)
• Status of file to be streamlined

e504 Support

schwab.amin@sba.gov

• Assistance with obtaining e504 accounts
• Resolve problems with submissions

EWCP, GoLoan, IT, PLP, SBA Express, Patriot Express, SBA Export Express, PCLP Loan Support

For eligibility issues or assistance with ETRAN:

lisa.cookie@sba.gov
Work Phone Number: 916-735-1515 ext. 8097

hardy.slay@sba.gov
Work Phone Number: 916-735-1223

Lenders must use ETRAN to submit applications for: EWCP, GoLoan, IT, PLP, SBA Express, Patriot Express, SBA Export Express.