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OPM's Information Quality Guidelines: Section III

Section III. Procedures for Requesting Reconsideration

A. The following procedures are available to an affected person who has filed a covered request for correction of public information in accordance with Section II above; who received notice from the Chief Information Officer of OPM's determination; and who believes that OPM did not take appropriate corrective action. Requests determined by OPM to be not covered by the guidelines and requests determined to be frivolous will not be reconsidered under these provisions.

B. To request reconsideration, persons must submit their request to the Chief Information Officer using the contact information in Section II. A above. Persons should clearly indicate that the communication is a "Request for Reconsideration" under Section 515 of the Treasury and General Government Appropriation Act for Fiscal Year 2001, and should include a copy of the request for correction previously submitted to OPM and OPM's response. Requests for reconsideration must be submitted within 30 calendar days of the date of OPM's notification to the requester of the disposition of the underlying request for correction.

C. OPM's Deputy Director will consider the request for reconsideration, applying the standards and procedures set out in Section II above and will make the final determination regarding the request. In most cases, the requestor will be notified in writing of the determination, and if appropriate, the corrective action to be taken, within 60 calendar days unless there is a reasoned basis for an extension, in which case OPM will inform the requester that more time is required and indicate the reason why and an estimated decision date. OPM will give reasonable notice to affected persons of any corrections made.