LinkOut for Libraries Frequently Asked Questions
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General Information
- What is LinkOut?
- What is LinkOut via Submission Utility?
- What is Outside Tool?
- What is LinkOut Local?
- Can my library have Outside Tool and LinkOut Local?
- Should my library use LinkOut, Outside Tool or LinkOut Local?
- Does LinkOut cost my library anything?
- Is there a discussion list where I can ask other LinkOut libraries for help?
- Can I be notified of new development of LinkOut for Libraries?
Using LinkOut
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Viewing Icons
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- How do I create a special PubMed URL for my library that will display my library icons?
- How can I display my library icons in PubMed?
- Why can't I see my icons?
- Why do my library icons appear on citations that are not in my holdings?
- Can I see my library icons in the Summary Display?
- Can I see other libraries' icons as well as my own?
- Why do I see a full-text icon that is not my library icon?
- Why do I see an icon for another library?
- Do library icons timeout after a period of inactivity?
- Why don't my icons appear on the most recent PubMed citations?
- Can I include an Outside Tool icon in My NCBI e-mail alerts?
- Can I include library icons in an RSS feed?
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Accessing Articles
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- My library verifies its patrons by proxy. How does this work with LinkOut?
- Can LinkOut identify my patrons using IP recognition?
- Can our links bypass the login screen from a full-text provider?
- Can I set up a URL that will limit a search to my library holdings?
- Can I limit a search to articles that have full text or free full text available?
- When I limit a search using the full text selection on the limits page, are all of the articles in the search result available in my library?
- Can I distribute free full text that I access through LinkOut?
- How can I find my library's holdings in PubMed?
- Why am I being asked to sign in to access this free article?
- Why can't I print the free article that I accessed through LinkOut?
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Missing and Broken Links
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- Why are there no full-text links for this journal?
- Why are there no links on some citations of a LinkOut journal?
- Why are some links broken ?
- What should I do if I find a broken link or a link retrieves a different article?
Submission Utility: Managing Your LinkOut Account
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General
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- Are there video tutorials about the Submission Utility?
- Why should I edit my library information?
- Why should I edit my contact information?
- How can I find my Provider Id (PrId)?
- When will my updates be shown in PubMed?
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Online Holdings
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- What is the publication date type (pdat drop-down menu) and how do I use it?
- Why must I edit my online full-text holdings?
- Why does the list of LinkOut journals and full-text providers change so frequently?
- Which journals have been recently added to LinkOut?
- What if I can't find a journal in the Submission Utility?
- Why do some journals appear under more than one provider?
- What if I choose more than one provider for the same journal and date range?
- What is the difference between selecting "All Years" and a specific date range when editing my library holdings?
- Can I enter a sliding scale subscription (limited retention policy)?
- What if my subscription has an embargo period?
- Can I delete all holdings from the Submission Utility?
- Can I display my list of online holdings through a spreadsheet program or in plain text format?
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Print Holdings
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- Can we display our print holdings information from SERHOLD in PubMed?
- We do not participate in SERHOLD. Can we display our prin t holdings information in LinkOut?
- We participate in SERHOLD but share our catalog with a non-SERHOLD library. Can we display our combined print holdings in PubMed?
Statistics
- Are LinkOut statistics available for my library?
- When I apply my library icons to citations with free full-text links are clicks on the free full-text links included in my statistics?
- Why don't I have higher statistics?
Library Icons
- Why can't I see my icons?
- How should I design the icons for my library?
- What should I name my icon file?
- How do I provide icons for my online and print holdings?
- Can I put the icon in an HTML page and supply its URL as the Icon URL?
- I created new icons for my library and loaded them to my server more than 48 hours ago, however, I don't see my new icons in PubMed. What's the problem?
- Why do my library icons appear on citations that are not in my holdings?
- What if I do not have an icon for my library?
- Can I include an Outside Tool icon in My NCBI e-mail alerts?
- Can I include library icons in an RSS feed?
- Do library icons timeout after a period of inactivity?
Localizing PubMed
- Can I customize the icon display in PubMed to link users to local library services?
- Can I have my library's icon appear on all citations with links to free full text?
- Can I omit the default icons from PubMed citations?
- What are the possible repercussions of omitting default icons?
- Can I clear the options set by using a special URL?
- Can I include an Outside Tool icon in My NCBI e-mail alerts?
- Can I activate filters using a special URL?
- Can I change the name on my library's filter?
- Can I create a custom filter that combines my LinkOut holdings and free full text?