US Access Board 2011 Federal Employee Survey Results
Survey Background
Each year the US Access Board joins with other federal agencies in participating in the Federal Employee Viewpoint Survey, as required by the National Defense Authorization Act for Fiscal Year 2004 (Public Law 108-136, November 24, 2003, 117 STAT. 1641). Congress established a requirement for agencies to conduct an annual survey of their employees to assess employee satisfaction as well as leadership and management practices that contribute to agency performance.
Survey Process
The 2011 Federal Employee Viewpoint (FEV) Survey focuses on employee perceptions that drive employee satisfaction, commitment, and engagement, which ultimately contribute to the mission of agencies. The 2011 FEV Survey was administered during late April and early May of 2011. This year, from the Access Board, 21 out of 25 full-time employees completed the survey. Government-wide more than 266,000 Federal employees participated in the survey. This represents 49.3 percent of the workforce.
Highlights of Survey Findings
Here are top five strengths identified within the 2011 Access Board FEVS survey results:
| |
Access Board |
Gov’t wide |
| When needed I am willing to put in the extra effort to get a job done. |
95% |
95% |
| The work I do is important. |
95% |
92% |
| My supervisor supports my need to balance work and other life issues. |
95% |
77% |
| My agency is successful at accomplishing its mission. |
90% |
79% |
| I am constantly looking for ways to do my job better. |
86% |
92% |
These findings seem to indicate that Access Board staff take pride in their work and feel that the work of the agency is important. It should also be noted that employees of the Board feel that the agency understands their need to strike a balance between their job and other issues in their lives. Finally, the 2011 FEVS indicates that the Access Board also excels in its telework program. Seventy-seven percent of Access Board report being allowed to telework three or more days a week compared to only 20% of the government-wide workforce.
Here are the top five challenges identified within the 2011 Access Board FEVS survey results:
| |
Access Board |
Gov’t wide |
| My training needs are assessed. |
27% |
54% |
| In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. |
28% |
31% |
| Managers promote communication among different work units (for example, about projects, goals, needed resources). |
45% |
55% |
| My work unit is able to recruit people with the right skills. |
22% |
46% |
| In my work unit, differences in performance are recognized in a meaningful way. |
30% |
36% |
Access Board employees are more dissatisfied about their training opportunities and the agency’s performance management, and communication, compared to employees in other agencies.
The management at the Access Board plans to maintain a high-performing, effective, and family-friendly workplace while working on ways to improve its performance culture for all employees. A complete comparison report follows and is also available in PDF format.
US Access Board 2011 Federal Employee Survey: Comparison Report
| Response Summary |
Response Rate |
| Governmentwide |
49.3% |
| All Small Agencies |
71.4% |
| U.S. Access Board |
84.0% |
This 2011 Federal Employee Viewpoint Survey Report provides summary results for your agency. The results include response percentages for each survey item. The definitions for the Positive, Neutral, and Negative response percentages vary in the following ways across the three primary response scales used in the survey:
Positive: Strongly Agree and Agree / Very Satisfied and Satisfied / Very Good and Good
Neutral: Neither Agree nor Disagree / Neither Satisfied nor Dissatisfied / Fair
Negative: Disagree and Strongly Disagree / Dissatisfied and Very Dissatisfied / Poor and Very Poor
Positive, Neutral, and Negative percentages are based on the total number of responses (N) that are in these three categories. The number of Do Not Know (DNK) or No Basis to Judge (NBJ) responses, where applicable, is listed separately.
Survey questions are in seven categories: My Work Experience (1-19), My Work Unit (20-28), My Agency (29-41), My Supervisor/Team Leader (42-52), Leadership (53-62), My Satisfaction (63-71), and Work/Life (72-84).
My Work Experience
1. I am given a real opportunity to improve my skills in my organization.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,945 |
65.1% |
16.5% |
18.4% |
|
| All Small Agencies Combined |
4,278 |
65.3% |
15.9% |
18.8% |
|
| U.S. Access Board |
21 |
54.9% |
22.6% |
22.5% |
|
2. I have enough information to do my job well.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,839 |
73.2% |
14.3% |
12.5% |
|
| All Small Agencies Combined |
4,281 |
71.5% |
14.5% |
14.0% |
|
| U.S. Access Board |
21 |
68.1% |
13.4% |
18.4% |
|
3. I feel encouraged to come up with new and better ways of doing things.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,764 |
59.4% |
18.7% |
21.9% |
|
| All Small Agencies Combined |
4,274 |
60.8% |
18.4% |
20.8% |
|
| U.S. Access Board |
21 |
54.9% |
22.6% |
22.5% |
|
4. My work gives me a feeling of personal accomplishment.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,768 |
73.9% |
14.1% |
12.0% |
|
| All Small Agencies Combined |
4,277 |
72.9% |
14.5% |
12.6% |
|
| U.S. Access Board |
21 |
81.6% |
13.8% |
4.6% |
|
5. I like the kind of work I do.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,594 |
85.0% |
10.1% |
4.9% |
|
| All Small Agencies Combined |
4,273 |
84.0% |
10.3% |
5.7% |
|
| U.S. Access Board |
21 |
76.9% |
13.8% |
9.3% |
|
6. I know what is expected of me on the job.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,012 |
80.2% |
11.3% |
8.5% |
|
| All Small Agencies Combined |
4,270 |
79.8% |
10.3% |
9.9% |
|
| U.S. Access Board |
20 |
71.5% |
9.2% |
19.3% |
|
7. When needed I am willing to put in the extra effort to get a job done.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,711 |
96.9% |
2.2% |
0.9% |
|
| All Small Agencies Combined |
4,277 |
96.6% |
2.1% |
1.3% |
|
| U.S. Access Board |
21 |
95.4% |
4.6% |
0.0% |
|
8. I am constantly looking for ways to do my job better.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,389 |
91.8% |
6.9% |
1.3% |
|
| All Small Agencies Combined |
4,270 |
90.3% |
7.9% |
1.8% |
|
| U.S. Access Board |
21 |
86.1% |
13.9% |
0.0% |
|
9. I have sufficient resources (for example, people, materials, budget) to get my job done.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
264,984 |
47.8% |
18.1% |
34.1% |
883 |
| All Small Agencies Combined |
4,266 |
50.5% |
1 7.4% |
32.2% |
16 |
| U.S. Access Board |
21 |
50.9% |
18.1% |
31.0% |
0 |
10. My workload is reasonable.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
265,001 |
59.0% |
17.0% |
24.0% |
717 |
| All Small Agencies Combined |
4,269 |
62.3% |
16.1% |
21.6% |
10 |
| U.S. Access Board |
21 |
51.0% |
31.2% |
17.9% |
0 |
11. My talents are used well in the workplace.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
262,958 |
60.5% |
16.9% |
22.6% |
1,883 |
| All Small Agencies Combined |
4,241 |
60.8% |
15.6% |
23.6% |
26 |
| U.S. Access Board |
21 |
41.6% |
18.4% |
40.0% |
0 |
12. I know how my work relates to the agency’s goals and priorities.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
264,357 |
84.6% |
9.8% |
5.6% |
1,002 |
| All Small Agencies Combined |
4,243 |
85.4% |
7.8% |
6.8% |
25 |
| U.S. Access Board |
21 |
73.0% |
22.4% |
4.6% |
0 |
13. The work I do is important.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
264,040 |
91.8% |
6.0% |
2.3% |
753 |
| All Small Agencies Combined |
4,238 |
88.0% |
8.0% |
4.0% |
20 |
| U.S. Access Board |
21 |
95.3% |
4.7% |
0.0% |
0 |
14. Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
264,418 |
67.3% |
14.3% |
18.3% |
1,201 |
| All Small Agencies Combined |
4,248 |
76.1% |
11.1% |
12.9% |
22 |
| U.S. Access Board |
21 |
81.6% |
4.7% |
13.7% |
0 |
15. My performance appraisal is a fair reflection of my performance.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
261,100 |
69.7% |
15.0% |
15.3% |
4,516 |
| All Small Agencies Combined |
4,170 |
73.9% |
12.8% |
13.2% |
110 |
| U.S. Access Board |
20 |
66.6% |
14.0% |
19.4% |
1 |
16. I am held accountable for achieving results.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
263,651 |
84.0% |
11.2% |
4.8% |
1,231 |
| All Small Agencies Combined |
4,232 |
84.2% |
10.8% |
5.1% |
31 |
| U.S. Access Board |
20 |
71.5% |
24.2% |
4.3% |
0 |
17. I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
253,455 |
62.5% |
19.7% |
17.8% |
11,875 |
| All Small Agencies Combined |
3,981 |
60.9% |
20.8% |
18.4% |
291 |
| U.S. Access Board |
17 |
66.5% |
17.3% |
16.3% |
4 |
18. My training needs are assessed.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
260,288 |
54.0% |
23.7% |
22.3% |
3,663 |
| All Small Agencies Combined |
4,171 |
45.5% |
25.0% |
29.5% |
90 |
| U.S. Access Board |
21 |
26.9% |
20.0% |
53.1% |
0 |
19. In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).
| |
N |
Positive |
Neutral |
Negative |
NBJ |
| Governmentwide |
260,567 |
68.7% |
14.9% |
16.5% |
4,926 |
| All Small Agencies Combined |
4,152 |
69.0% |
14.7% |
16.3% |
119 |
| U.S. Access Board |
20 |
37.5% |
34.4% |
28.0% |
0 |
My Work Unit
20. The people I work with cooperate to get the job done.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
255,715 |
74.6% |
13.9% |
11.5% |
|
| All Small Agencies Combined |
4,027 |
77.1% |
12.3% |
10.6% |
|
| U.S. Access Board |
18 |
68.7% |
20.8% |
10.5% |
|
21. My work unit is able to recruit people with the right skills.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
257,103 |
45.5% |
27.7% |
26.8% |
8,699 |
| All Small Agencies Combined |
4,108 |
57.2% |
23.3% |
19.5% |
166 |
| U.S. Access Board |
21 |
21.6% |
33.9% |
44.5% |
0 |
22. Promotions in my work unit are based on merit.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
249,968 |
35.6% |
29.5% |
35.0% |
15,477 |
| All Small Agencies Combined |
3,890 |
44.1% |
28.1% |
27.8% |
384 |
| U.S. Access Board |
20 |
26.9% |
39.8% |
33.3% |
1 |
23. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
244,312 |
30.6% |
28.7% |
40.7% |
21,336 |
| All Small Agencies Combined |
3,746 |
39.2% |
29.1% |
31.7% |
525 |
| U.S. Access Board |
19 |
28.3% |
21.8% |
49.9% |
2 |
24. In my work unit, differences in performance are recognized in a meaningful way.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
252,163 |
35.9% |
29.9% |
34.3% |
13,383 |
| All Small Agencies Combined |
3,947 |
40.5% |
27.9% |
31.6% |
325 |
| U.S. Access Board |
18 |
29.7% |
28.2% |
42.1% |
3 |
25. Awards in my work unit depend on how well employees perform their jobs.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
250,339 |
43.5% |
25.5% |
31.0% |
14,993 |
| All Small Agencies Combined |
3,908 |
48.3% |
25.3% |
26.4% |
356 |
| U.S. Access Board |
19 |
38.4% |
37.0% |
24.6% |
2 |
26. Employees in my work unit share job knowledge with each other.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
263,796 |
73.4% |
14.5% |
12.1% |
1,396 |
| All Small Agencies Combined |
4,241 |
74.8% |
12.6% |
12.6% |
28 |
| U.S. Access Board |
20 |
66.1% |
9.7% |
24.2% |
1 |
27. The skill level in my work unit has improved in the past year.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
254,995 |
57.0% |
27.9% |
15.1% |
9,518 |
| All Small Agencies Combined |
4,070 |
58.7% |
28.0% |
13.2% |
184 |
| U.S. Access Board |
21 |
40.6% |
46.0% |
13.4% |
0 |
28. How would you rate the overall quality of work done by your unit?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
265,011 |
82.2% |
14.7% |
3.0% |
|
| All Small Agencies Combined |
4,265 |
85.9% |
11.4% |
2.7% |
|
| U.S. Access Board |
20 |
66.6% |
23.9% |
9.5% |
|
My Agency
29. The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
257,174 |
73.2% |
16.8% |
10.1% |
3,724 |
| All Small Agencies Combined |
4,172 |
76.9% |
14.0% |
9.1% |
63 |
| U.S. Access Board |
20 |
72.2% |
13.4% |
14.4% |
0 |
30. Employees have a feeling of personal empowerment with respect to work processes.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
255,218 |
48.4% |
26.2% |
25.5% |
5,729 |
| All Small Agencies Combined |
4,118 |
51.1% |
22.5% |
26.4% |
114 |
| U.S. Access Board |
19 |
51.4% |
23.4% |
25.2% |
1 |
31. Employees are recognized for providing high quality products and services.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
256,448 |
51.5% |
24.1% |
24.4% |
4,652 |
| All Small Agencies Combined |
4,132 |
56.6% |
20.7% |
22.7% |
105 |
| U.S. Access Board |
19 |
43.6% |
41.3% |
15.1% |
1 |
32. Creativity and innovation are rewarded.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
252,887 |
40.9% |
29.8% |
29.3% |
7,559 |
| All Small Agencies Combined |
4,077 |
44.7% |
27.3% |
28.0% |
142 |
| U.S. Access Board |
19 |
34.1% |
36.7% |
29.2% |
1 |
33. Pay raises depend on how well employees perform their jobs.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
244,884 |
24.0% |
29.4% |
46.6% |
15,859 |
| All Small Agencies Combined |
3,825 |
32.0% |
29.5% |
38.5% |
403 |
| U.S. Access Board |
16 |
29.4% |
35.7% |
34.9% |
4 |
34. Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
245,219 |
58.7% |
28.4% |
12.9% |
15,514 |
| All Small Agencies Combined |
3,892 |
58.2% |
25.6% |
16.2% |
343 |
| U.S. Access Board |
19 |
52.8% |
16.9% |
30.3% |
1 |
35. Employees are protected from health and safety hazards on the job.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
257,096 |
77.7% |
13.4% |
8.9% |
3,675 |
| All Small Agencies Combined |
4,132 |
77.1% |
14.2% |
8.7% |
101 |
| U.S. Access Board |
19 |
63.6% |
21.4% |
15.0% |
1 |
36. My organization has prepared employees for potential security threats.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
256,453 |
78.1% |
13.8% |
8.0% |
3,530 |
| All Small Agencies Combined |
4,103 |
66.1% |
19.5% |
14.4% |
112 |
| U.S. Access Board |
19 |
54.9% |
16.3% |
28.9% |
1 |
37. Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
247,222 |
52.4% |
24.0% |
23.6% |
13,206 |
| All Small Agencies Combined |
3,942 |
53.9% |
22.8% |
23.3% |
287 |
| U.S. Access Board |
18 |
41.1% |
32.8% |
26.1% |
2 |
38. Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person’s right to compete for employment, knowingly violating veterans’ preference requirements) are not tolerated.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
240,999 |
67.0% |
20.0% |
13.0% |
18,981 |
| All Small Agencies Combined |
3,782 |
68.2% |
18.5% |
13.2% |
438 |
| U.S. Access Board |
16 |
69.5% |
12.3% |
18.2% |
4 |
39. My agency is successful at accomplishing its mission.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
256,079 |
78.9% |
15.3% |
5.8% |
3,625 |
| All Small Agencies Combined |
4,141 |
78.4% |
14.1% |
7.4% |
63 |
| U.S. Access Board |
20 |
90.5% |
9.5% |
0.0% |
0 |
40. I recommend my organization as a good place to work.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
260,072 |
68.9% |
19.5% |
11.6% |
|
| All Small Agencies Combined |
4,217 |
67.4% |
19.2% |
13.3% |
|
| U.S. Access Board |
20 |
58.1% |
32.1% |
9.8% |
|
41. I believe the results of this survey will be used to make my agency a better place to work.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
240,495 |
45.3% |
29.5% |
25.2% |
20,071 |
| All Small Agencies Combined |
3,869 |
49.8% |
26.5% |
23.7% |
360 |
| U.S. Access Board |
18 |
31.6% |
26.8% |
41.6% |
2 |
My Supervisor/Team Leader
42. My supervisor supports my need to balance work and other life issues.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
257,542 |
77.2% |
12.2% |
10.6% |
1,567 |
| All Small Agencies Combined |
4189 |
82.6% |
9.2% |
8.2% |
28 |
| U.S. Access Board |
20 |
95.1% |
4.9% |
0.0% |
0 |
43. My supervisor/team leader provides me with opportunities to demonstrate my leadership skills.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
257,586 |
66.6% |
17.8% |
15.6% |
1,210 |
| All Small Agencies Combined |
4190 |
69.1% |
15.4% |
15.5% |
22 |
| U.S. Access Board |
20 |
76.4% |
4.2% |
19.3% |
0 |
44. Discussions with my supervisor/team leader about my performance are worthwhile.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
255,863 |
63.3% |
19.5% |
17.2% |
2,867 |
| All Small Agencies Combined |
4,152 |
65.9% |
17.4% |
16.7% |
57 |
| U.S. Access Board |
20 |
62.6% |
13.9% |
23.5% |
0 |
45. My supervisor/team leader is committed to a workforce representative of all segments of society.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
239,887 |
66.0% |
24.2% |
9.8% |
18,347 |
| All Small Agencies Combined |
3,861 |
69.5% |
21.9% |
8.6% |
343 |
| U.S. Access Board |
17 |
54.3% |
28.8% |
16.9% |
3 |
46. My supervisor/team leader provides me with constructive suggestions to improve my job performance.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
256,923 |
61.9% |
20.7% |
17.4% |
1,460 |
| All Small Agencies Combined |
4,170 |
63.4% |
19.4% |
17.2% |
38 |
| U.S. Access Board |
19 |
60.6% |
9.5% |
29.9% |
1 |
47. Supervisors/team leaders in my work unit support employee development.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
254,891 |
66.9% |
18.4% |
14.7% |
2,994 |
| All Small Agencies Combined |
4,142 |
68.8% |
17.6% |
13.6% |
56 |
| U.S. Access Board |
18 |
69.2% |
15.6% |
15.3% |
2 |
48. My supervisor/team leader listens to what I have to say.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
258,503 |
75.2% |
13.4% |
11.4% |
|
| All Small Agencies Combined |
4,211 |
78.6% |
11.7% |
9.7% |
|
| U.S. Access Board |
20 |
71.5% |
9.8% |
18.6% |
|
49. My supervisor/team leader treats me with respect.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
258,213 |
80.2% |
11.4% |
8.5% |
|
| All Small Agencies Combined |
4,208 |
81.9% |
10.1% |
8.0% |
|
| U.S. Access Board |
20 |
72.4% |
22.8% |
4.9% |
|
50. In the last six months, my supervisor/team leader has talked with me about my performance.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
258,363 |
76.9% |
10.6% |
12.5% |
|
| All Small Agencies Combined |
4,201 |
81.1% |
8.7% |
10.2% |
|
| U.S. Access Board |
20 |
51.4% |
20.8% |
27.8% |
|
51. I have trust and confidence in my supervisor.
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
257,365 |
67.2% |
17.1% |
15.7% |
|
| All Small Agencies Combined |
4,179 |
69.2% |
15.5% |
15.3% |
|
| U.S. Access Board |
19 |
70.8% |
9.6% |
19.6% |
|
52. Overall, how good a job do you feel is being done by your immediate supervisor/team leader?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
258,024 |
69.3% |
18.8% |
11.9% |
|
| All Small Agencies Combined |
4,207 |
72.1% |
16.7% |
11.2% |
|
| U.S. Access Board |
19 |
65.7% |
14.7% |
19.6% |
|
Leadership
53. In my organization, leaders generate high levels of motivation and commitment in the workforce.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
253,376 |
45.0% |
26.8% |
28.2% |
2,654 |
| All Small Agencies Combined |
4,123 |
46.4% |
23.8% |
29.8% |
59 |
| U.S. Access Board |
20 |
27.5% |
39.1% |
33.4% |
0 |
54. My organization’s leaders maintain high standards of honesty and integrity.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
248,067 |
57.0% |
23.3% |
19.7% |
7,835 |
| All Small Agencies Combined |
4,018 |
58.8% |
21.5% |
19.7% |
158 |
| U.S. Access Board |
20 |
46.4% |
34.9% |
18.7% |
0 |
55. Managers/supervisors/team leaders work well with employees of different backgrounds.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
246,564 |
65.3% |
21.9% |
12.8% |
9,219 |
| All Small Agencies Combined |
3,962 |
65.6% |
20.7% |
13.7% |
209 |
| U.S. Access Board |
20 |
71.5% |
14.0% |
14.4% |
0 |
56. Managers communicate the goals and priorities of the organization.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
253,364 |
64.4% |
19.7% |
15.8% |
2,077 |
| All Small Agencies Combined |
4,129 |
61.2% |
19.6% |
19.1% |
47 |
| U.S. Access Board |
19 |
70.3% |
10.1% |
19.6% |
1 |
57. Managers review and evaluate the organization's progress toward meeting its goals and objectives.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
242,666 |
64.0% |
23.1% |
12.9% |
12,588 |
| All Small Agencies Combined |
3,882 |
61.1% |
23.6% |
15.2% |
278 |
| U.S. Access Board |
19 |
65.0% |
14.8% |
20.3% |
1 |
58. Managers promote communication among different work units (for example, about projects, goals, needed resources).
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
249,144 |
55.2% |
23.2% |
21.5% |
6,095 |
| All Small Agencies Combined |
4,048 |
52.1% |
21.9% |
26.0% |
122 |
| U.S. Access Board |
19 |
45.2% |
5.1% |
49.7% |
1 |
59. Managers support collaboration across work units to accomplish work objectives.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
247,893 |
58.4% |
23.2% |
18.4% |
6,253 |
| All Small Agencies Combined |
4,042 |
56.4% |
21.9% |
21.7% |
113 |
| U.S. Access Board |
18 |
48.4% |
20.8% |
30.8% |
1 |
60. Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor/team leader?
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
246,381 |
57.6% |
25.5% |
17.0% |
8,326 |
| All Small Agencies Combined |
4,003 |
58.7% |
23.1% |
18.3% |
151 |
| U.S. Access Board |
19 |
55.6% |
30.0% |
14.4% |
1 |
61. I have a high level of respect for my organization’s senior leaders.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
253,257 |
56.6% |
23.0% |
20.4% |
2,080 |
| All Small Agencies Combined |
4,143 |
55.6% |
21.1% |
23.4% |
28 |
| U.S. Access Board |
20 |
57.5% |
33.3% |
9.2% |
0 |
62. Senior leaders demonstrate support for Work/Life programs.
| |
N |
Positive |
Neutral |
Negative |
DNK |
| Governmentwide |
237,194 |
55.4% |
27.1% |
17.5% |
17,672 |
| All Small Agencies Combined |
3,872 |
60.9% |
24.1% |
15.0% |
299 |
| U.S. Access Board |
20 |
79.1% |
15.9% |
4.9% |
0 |
My Satisfaction
63. How satisfied are you with your involvement in decisions that affect your work?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
254,203 |
53.4% |
23.9% |
22.8% |
|
| All Small Agencies Combined |
4,172 |
55.0% |
22.8% |
22.2% |
|
| U.S. Access Board |
20 |
56.9% |
9.8% |
33.3% |
|
64. How satisfied are you with the information you receive from management on what’s going on in your organization?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
254,125 |
50.7% |
24.6% |
24.7% |
|
| All Small Agencies Combined |
4,170 |
50.7% |
22.4% |
26.9% |
|
| U.S. Access Board |
20 |
57.6% |
18.8% |
23.6% |
|
65. How satisfied are you with the recognition you receive for doing a good job?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
254,057 |
50.7% |
23.9% |
25.4% |
|
| All Small Agencies Combined |
4,165 |
55.0% |
21.8% |
23.2% |
|
| U.S. Access Board |
20 |
57.5% |
19.0% |
23.6% |
|
66. How satisfied are you with the policies and practices of your senior leaders?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
253,587 |
45.6% |
29.2% |
25.3% |
|
| All Small Agencies Combined |
4,157 |
46.4% |
27.4% |
26.2% |
|
| U.S. Access Board |
20 |
53.2% |
28.1% |
18.7% |
|
67. How satisfied are you with your opportunity to get a better job in your organization?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
253,853 |
39.7% |
28.4% |
31.9% |
|
| All Small Agencies Combined |
4,160 |
34.5% |
31.8% |
33.7% |
|
| U.S. Access Board |
20 |
32.9% |
25.3% |
41.7% |
|
68. How satisfied are you with the training you receive for your present job?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
253,771 |
54.9% |
23.6% |
21.5% |
|
| All Small Agencies Combined |
4,159 |
49.8% |
26.7% |
23.5% |
|
| U.S. Access Board |
20 |
35.2% |
27.2% |
37.6% |
|
69. Considering everything, how satisfied are you with your job?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
253,348 |
70.7% |
16.7% |
12.5% |
|
| All Small Agencies Combined |
4,163 |
70.4% |
16.1% |
13.5% |
|
| U.S. Access Board |
20 |
71.5% |
14.1% |
14.4% |
|
70. Considering everything, how satisfied are you with your pay?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
253,704 |
62.5% |
17.1% |
20.4% |
|
| All Small Agencies Combined |
4,162 |
62.2% |
17.7% |
20.1% |
|
| U.S. Access Board |
18 |
68.0% |
16.2% |
15.8% |
|
71. Considering everything, how satisfied are you with your organization?
| |
N |
Positive |
Neutral |
Negative |
|
| Governmentwide |
253,622 |
62.3% |
20.9% |
16.8% |
|
| All Small Agencies Combined |
4,155 |
63.6% |
19.1% |
17.3% |
|
| U.S. Access Board |
20 |
62.3% |
23.2% |
14.4% |
|
Work/Life
72. Have you been notified that you are eligible to telework? Telework means working at a location other than your normal work site during your regular work hours.
| |
N |
Yes |
No |
Not Sure |
|
| Governmentwide |
253,632 |
5.5% |
67.3% |
27.2% |
|
| All Small Agencies Combined |
4,153 |
5.2% |
28.5% |
66.4% |
|
| U.S. Access Board |
20 |
0.0% |
9.5% |
90.5% |
|
73. Please select the response below that BEST describes your current teleworking situation:
| |
N |
3+ Days Per Week |
1-2 Days Per Week |
No More Than 1-2 Days a Month |
Infrequently |
| Governmentwide |
247,588 |
3.4% |
11.5% |
6.0% |
16.0% |
| All Small Agencies Combined |
4,108 |
4.8% |
14.6% |
11.2% |
25.2% |
| U.S. Access Board |
20 |
0.0% |
45.0% |
20.0% |
15.0% |
73. Please select the response below that BEST describes your current teleworking situation: (continued)
| |
N |
Must Be Physically Present |
Technical Issues |
Not Allowed to Telework |
Choose Not To Telework |
| Governmentwide |
247,588 |
23.0% |
5.5% |
20.5% |
14.1% |
| All Small Agencies Combined |
4,108 |
11.9% |
3.5% |
13.4% |
15.3% |
| U.S. Access Board |
20 |
5.0% |
5.0% |
0.0% |
10.0% |
74. Do you participate in the following Work/Life programs? Alternative Work Schedules (AWS)
| |
N |
Yes |
No |
Not Available |
|
| Governmentwide |
251,340 |
20.3% |
46.9% |
32.7% |
|
| All Small Agencies Combined |
4,148 |
13.1% |
47.2% |
39.7% |
|
| U.S. Access Board |
20 |
0.0% |
56.1% |
43.9% |
|
75. Do you participate in the following Work/Life programs? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs)
| |
N |
Yes |
No |
Not Available |
|
| Governmentwide |
250,755 |
29.0% |
59.3% |
11.8% |
|
| All Small Agencies Combined |
4,135 |
26.8% |
60.6% |
12.7% |
|
| U.S. Access Board |
20 |
9.2% |
46.3% |
44.6% |
|
76. Do you participate in the following Work/Life programs? Employee Assistance Program (EAP)
| |
N |
Yes |
No |
Not Available |
|
| Governmentwide |
250,174 |
12.7% |
81.3% |
6.0% |
|
| All Small Agencies Combined |
4,129 |
13.1% |
82.3% |
4.6% |
|
| U.S. Access Board |
20 |
16.1% |
79.2% |
4.8% |
|
77. Do you participate in the following Work/Life programs? Child Care Programs (for example, daycare, parenting classes, parenting support groups)
| |
N |
Yes |
No |
Not Available |
|
| Governmentwide |
250,015 |
3.1% |
80.5% |
16.3% |
|
| All Small Agencies Combined |
4,127 |
1.4% |
77.2% |
21.4% |
|
| U.S. Access Board |
20 |
0.0% |
48.0% |
52.0% |
|
78. Do you participate in the following Work/Life programs? Elder Care Programs (for example, support groups, speakers)
| |
N |
Yes |
No |
Not Available |
|
| Governmentwide |
249,620 |
1.9% |
81.1% |
17.0% |
|
| All Small Agencies Combined |
4,122 |
1.8% |
77.4% |
20.8% |
|
| U.S. Access Board |
20 |
0.0% |
48.0% |
52.0% |
|
79. How satisfied are you with the following Work/Life programs in your agency? Telework
| |
N |
Positive |
Neutral |
Negative |
NBJ |
| Governmentwide |
156,916 |
38.2% |
38.8% |
23.0% |
95,920 |
| All Small Agencies Combined |
3,251 |
60.1% |
22.3% |
17.6% |
906 |
| U.S. Access Board |
19 |
57.1% |
37.8% |
5.1% |
1 |
80. How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules (AWS)
| |
N |
Positive |
Neutral |
Negative |
NBJ |
| Governmentwide |
172,371 |
60.6% |
25.9% |
13.5% |
79,089 |
| All Small Agencies Combined |
2,931 |
68.9% |
20.8% |
10.3% |
1,198 |
| U.S. Access Board |
15 |
76.0% |
24.0% |
0.0% |
4 |
81. How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs)
| |
N |
Positive |
Neutral |
Negative |
NBJ |
| Governmentwide |
152,195 |
52.5% |
36.6% |
10.9% |
99,632 |
| All Small Agencies Combined |
2,420 |
51.4% |
37.5% |
11.2% |
1,722 |
| U.S. Access Board |
7 |
24.8% |
63.8% |
11.5% |
13 |
82. How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program (EAP)
| |
N |
Positive |
Neutral |
Negative |
NBJ |
| Governmentwide |
114,205 |
41.3% |
52.2% |
6.4% |
138,036 |
| All Small Agencies Combined |
1,874 |
44.1% |
51.1% |
4.8% |
2,274 |
| U.S. Access Board |
10 |
25.9% |
65.0% |
9.1% |
10 |
83. How satisfied are you with the following Work/Life programs in your agency? Child Care Programs (for example, daycare, parenting classes, parenting support groups)
| |
N |
Positive |
Neutral |
Negative |
NBJ |
| Governmentwide |
75,888 |
21.0% |
68.3% |
10.8% |
176,005 |
| All Small Agencies Combined |
1,161 |
15.6% |
69.5% |
14.9% |
2,970 |
| U.S. Access Board |
3 |
0.0% |
100.0% |
0.0% |
17 |
84. How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs (for example, support groups, speakers)
| |
N |
Positive |
Neutral |
Negative |
NBJ |
| Governmentwide |
69,641 |
16.0% |
75.5% |
8.5% |
180,182 |
| All Small Agencies Combined |
1,130 |
16.6% |
74.2% |
9.3% |
3,010 |
| U.S. Access Board |
4 |
0.0% |
100.0% |
0.0% |
16 |