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Human Resources Line of Business (HR LOB)
HR LOB Governance

The HR LOB governance structure establishes the oversight and development of the common solution(s) for the transformation of the Federal Government from a duplicative, dispersed HR IT environment to a standardized solution or set of solutions characterized by interoperability, efficiency, and service excellence. The governance structure described below was developed to enable a competitive environment in which customer agencies will have the option to choose from a public or private shared service center for their human resources functions (core and noncore) and to facilitate a seamless integration of HR solutions. It ensures that each Federal agency has a voice in determining how the common solution(s) will be developed and implemented while enabling existing SSCs to participate in the process. The current governance structure of the HR LOB includes three tiers.

The Strategy, Policy, Planning and Oversight tier:

• The Multi-Agency Executive Strategy Committee (MAESC) is composed of 24 member agencies with OPM and OMB as co-chairs. The list of the 24 participating agencies is available at http://www.opm.gov/egov/about/partners/index.asp.
• The MAESC is co-chaired by the OPM CIO and the OMB E-Gov Analyst.
• The MAESC ultimately reports to the OPM Director, who chairs the Chief Human Capital Officers' Council (CHCOC).
• The Requirements Board led by OPM’s Employee Services division oversees and approves the policy requirements for HR LOB SSCs.

The User Requirements tier:

• The requirements workgroups develop the policy requirements for SSCs.
• The Customer Council that represents the voice of the customer, consists of representatives from 15 agencies across the Federal Government, and reports directly to the MAESC.
• Ad-hoc workgroups are convened by the MAESC on an as-needed basis.

The Operations and Delivery tier:

• The Shared Service Center Advisory Council/Payroll Advisory Council (SSCAC) represents the voice of the providers and includes representatives from the six Federal SSCs and DOD's Defense Finance and Accounting Service (DFAS) as a payroll provider.