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Cultural Competence: Agency/System Change
For cultural competence to be incorporated fully into practice with children and families, systems and agencies should assess themselves and take action to gain cultural competence in areas such as service provision and workforce development. Resources include State and local examples.
Beyond the Rhetoric: Strategies for Implementing Culturally Effective Practice with Children, Families, and Communities
McPhatter & Ganaway
Child Welfare, 82(2), 2003
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Specific strategies to enhance cultural effectiveness at the individual, interprofessional, middle management, and upper management levels.
Beyond Cultural Competence: What Child Protection Managers Need to Know and Do
Mederos & Woldeguiorguis
Child Welfare, 82(2), 2003
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How child protection managers should incorporate cultural competence into hiring, program design, service evaluation, and policy development.
Competent Practice: Diversity, Racism and Heterosexism
Hardy-Desmond, Langston, Pierce, & Reilly (2001)
In Innovative Practices with Vulnerable Children and Families
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Outlines the Creating Solutions model for achieving cultural competency in human service organizations.
Contemporary Policy Challenges for Indian Child Welfare
MacEachron & Gustavsson
Journal of Poverty, 9(2), 2005
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How four recent Federal policies may challenge or alter Indian Child Welfare Act outcomes.
Developing Collaborations Between Child Welfare Agencies and Latino Communities
Rivera
Child Welfare, 81(2), 2002
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Describes cultural considerations and provides helpful guidelines for developing partnerships between child welfare agencies and Hispanic communities.
Development and Implementation of a Cultured Competency-Based Training Curriculum to Strengthen the Capacity of Child Protection/Child Welfare Agency Staff in a Collaborative Process
Wilber (2001)
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Examines a training program to improve collaboration between Indian child welfare agencies and public child welfare agencies serving American Indian families.
Examining the Role of Cultural Competency in Program Evaluation: Visions for New Millennium Evaluators
Guzman (2003)
In Evaluating Social Programs and Problems: Visions for the New Millennium
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A cultural competency framework for evaluators of social programs.
Many Children, Many Voices: A Manual for Increasing Diversity in CASA Programs
Center for Community Alternatives
Manual to help Court Appointed Special Advocate (CASA) programs improve their diversity at all organizational and programmatic levels.
Moving Toward Cultural Competence in the Child Welfare System
Pierce & Pierce
Children and Youth Services Review, 18(8), 1996
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Examines the child welfare system's response to children of color, especially in the delivery of child protection services, using a culturally competent perspective.
Race, Place, Space: Meanings of Cultural Competence in Three Child Welfare Agencies
Nybell & Gray
Social Work, 49(1), 2004
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How those involved in culturally competent organizational change perceive the goals and dilemmas of these efforts during the initial stages.
A World of Difference: A Manual for Achieving Greater Inclusion
National Court Appointed Special Advocate Association (2004)
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How to develop and implement plans in CASA programs to improve the diversity of agency boards, staff, and volunteers.
State and local examples
A Community Responds: On the Way Toward Cultural Competence (PDF - 243 KB)
Arbuckle
Focal Point, 16(2), 2002
Describes steps that the human service system in Guilford County, NC, has taken to increase cultural competence.
Guidelines for Culturally Competent Organizations
Minnesota Department of Human Services (2004)
Guidelines for ensuring the cultural competence of personnel and for providing culturally and linguistically appropriate services.
Fostering Cultural Competence in Service Provision to Diverse Populations
Traum & Hurley
Protecting Children, 20(1), 2005
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Discussion of a multicultural, community-based organization in Philadelphia that incorporates cultural competence in its practice.
Working Toward Cultural Competence Through Family Involvement (PDF - 243 KB)
Ortega, Bourne, Strnad, Rojas, & Olayinka
Focal Point, 16(2), 2002
Describes steps taken in Minnesota to increase cultural competence by increasing family participation in policymaking.