U.S. Office of Personnel Management www.opm.gov - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

The Office of Personnel Management has developed the Organizational Assessment Survey to help agencies assess and improve their organizational performance. The survey contributes to organizational performance improvement by: (1) assessing organizational strengths and weaknesses; (2) providing a basis for effective action-planning to determine training and organizational change strategies; and (3) establishing measures for benchmarking and evaluating change in organizational performance over time.

Key Features

• Measures key dimensions that are critical to organizational success
• Linkage to comparable government and private sector surveys
• Measures areas identified as critical by the Government Performance and Results Act and the Presidential Award for Quality
• Customized surveys to meet specified agency objectives
• Comprehensive survey design, administration, analysis, and implementation services
  

Why You May Want To Use This Service

• Organizational profiles show agency strengths and weaknesses in key areas
• Results are available in attractive reports custom-designed for the agency
• Solid information is available for creating a high quality organization
• Provides ability to benchmark an agency against high-performance organizations and to track agency progress over time in meeting outcome goals and measures
• Provides the opportunity over time to evaluate the impact of previous actions taken to enhance organizational effectiveness