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Merchandise Return Service

 

Make it easy for your customers to return merchandise.

Merchandise Return Service is a convenient way to help customers return merchandise easily and improve customer service. When a return label is used, a business’s postage payment account is charged. To use this service, a Merchandise Return Permit is required.

How It Works
Customers will appreciate the ease and convenience of receiving a pre-printed, prepaid Merchandise Return label. Print return labels to send out in each shipment. Or put an Electronic Merchandise Return service online using USPS Web Tools® APIs, so customers can print their own return labels.

Print Merchandise Return Labels
USPS Click-N-Ship® for Business is free desktop software with a variety of uses including Merchandise Return labels with return postage to include with outgoing merchandise.

Learn more about USPS Click-N-Ship for Business ›

Make Return Labels Available Online with Electronic Merchandise Return
Use the Electronic Merchandise Return Shipping Label API from USPS Web Tools to simplify Ecommerce returns. With just one click, online shoppers can print a return label right from a business’s web site. This cuts down on customer service calls—saving time and money. Print return labels for Priority Mail®, First-Class Mail®, Parcel Post®, Media Mail®, and Library Mail. Additional information, like insurance or an authorization number, can also be included.

Do you generate more than 10,000 returns a year?
Learn more about other USPS Returns™ Services ›

Do you get more than 500,000 returns a year?
Learn more about Parcel Return Service ›

Learn about Shipping Label APIs from USPS Web Tools ›

No Need to Bring Returns to the Post Office. Photo of a 3 packages on a doormat. Schedule a pickup now >