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USPS Returns™ Services

 

Convenient returns can generate higher online sales and more repeat purchases. If you get more than 10,000 returns a year, you can use the innovative and streamlined USPS Returns Services to give your company and customers the most efficient returns process possible.

Why Use USPS Returns?

  • Boost customer loyalty with simple shipping and an easy return policy.
  • Enhanced tracking and scan-based payment using flat rates can help save time and money.
  • Unmatched accessibility with more than 35,000 return locations.
  • Easy and flexible cloud-hosted label printing tool to simplify how your customers and customer service team print labels.
  • Free tracking helps decrease customer calls and reduce call-center expenses.

Benefits

  • Flat return rates
  • 24/7 return shipping with Self-Service Ship and Mail Centers
  • Free Package Pickup™
  • USPS Web Tools® to customize the returns process
  • Print labels online
  • Delivery status with Track & Confirm**

USPS Returns Services for high-volume shipping…

Priority Mail Return™ Service

The premier return service that offers a combination of speed and value that is ideal for time-sensitive or high value items.

Features

  • 2-3 day delivery
  • Prepaid labels
  • Delivery status information with Track & Confirm tool**
  • Insurance for up to $200
  • Streamlined payment process
  • Flexible online label printing options

Learn More ›

First-Class Package Return™ Service

A smart way for shippers to quickly receive small items weighing less than 1 lb.

Features

  • 2-4 day delivery
  • Up to 1 lb
  • Delivery status information with Track & Confirm tool**
  • Streamlined payment process
  • Flexible online label printing options

Learn More ›

Ground Return Service

Our lowest return price, making it ideal for less-urgent items or when cost is a factor.

Features

  • 2-9 day delivery
  • High volume shipping at lower prices
  • Delivery status information with Track & Confirm tool**
  • Streamlined payment process
  • Flexible online printing options

Learn More ›





Want more information on how to streamline your returns process with USPS®? Answer a few questions to get started.


Do you get less than 10,000 returns a year?

*For details on Free Package Pickup, visit www.usps.com/pickup.
**Labels must contain the Intelligent Mail® parcel barcode and be certified by USPS.

Streamline Your Returns Process. Get More Information. Image of a lamp and a shipping box with a return label.