Types of Social Media

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What is Social Media?

Government agencies regularly rely on social media to engage with their customers for improved citizen services and cost savings. Social Media integrates technology, social interaction, and content creation to collaboratively connect online information. Through social media, people or groups can create, organize, edit, comment on, combine, and share content, in the process helping agencies better achieve their mission goals. Here are the most commonly-used types of social media in government:



Content Lead: Justin Herman
Page Reviewed/Updated: September 27, 2012

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