PSC.gov

The PSC Document Destruction Service is a reliable, convenient, state-of-the-art process that ensures sensitive paper materials remain secure from the time of collection until destruction.

Services offered include:

• Lockable storage containers provided to HHS Operating and Staff Division (OpDiv and StaffDiv) customers in the Baltimore/Washington metropolitan area for convenient collection of sensitive documents
• Assurance of secure handling:
• All personnel assigned to pick up sensitive paper documents from customer locations are cleared for and carry a Homeland Security Presidential Directive 12 (HSPD-12) Personal Identity Verification (PIV) card
• All personnel assigned to handle HHS material onsite or offsite are background checked
• Transport of materials to a local, secured site for destruction, where material is shredded under closed circuit surveillance and then recycled
• Receipt of service requests, data collection, and billing done using an automated system
• A biweekly pickup of sensitive materials is scheduled, and arrangements for additional (unscheduled) collections are made, upon customer request
• Agency’s annual shredding data provided upon request to assist with recycling initiatives
• Easy ordering of containers or requests for shredding service at https://propshop.psc.gov

Offered to:

All federal agencies

Performance:

95% of orders placed on the biweekly schedule will be picked up by their due date.

90% of special orders placed for pickup (outside of the biweekly schedule) will be completed within three (3) business days of receipt.

95% of telephone inquiries will be responded to within one (1) business day.

Rate:

$0.21 per lb.*

Contact:

301-443-6340; robyn.evans@psc.hhs.gov
https://propshop.psc.gov

Additional Resources

    PSC Propshop [External Link]