Save, Manage and Assess our Resources Together (SMART)

Service Managers are the star performers in PSC's new initiative called SMART or Save, Manage and Assess our Resources Together. Through this initiative, Service Managers will help us devise strategies toward substantial cost reductions, maintain customer service quality, and identify unique and innovative opportunities in our processes and systems so PSC can be flexible during times of change. Our gains translate into greater savings and benefits to all our customers.

A SMART Toolkit is now available for organizations to proactively manage and reduce their budget.

Service Manager Role

PSC has 19 Service Managers, representing over 40 different services and products offered by PSC. Collectively, they mind the essential services in the business of government. These individuals possess a wide range of knowledge and skills in budgeting, contracting, sales, staffing, resource management, rate determination, funding and shared services competition and best practices.


These Service Managers are your primary contact for information about the services you utilize or any questions and concerns you may have. Find your Service Manager contact information below:

Services and Products

Service Manager

Contact Information

Commissioned Corps Support Services

Robert Carolan

Robert.carolan@psc.hhs.gov or (301) 594-2963

Medical Affairs Branch

Russell Garisto

Russell.garisto@psc.hhs.gov or (301) 427-3244

Systems Branch

Jerry Weisskohl

Jerry.weisskohl@psc.hhs.gov or (301) 427-3350

Regional Support

Alisa Cottone

Alisa.cottone@psc.hhs.gov or (202) 437-7907

Payroll Services

Contact Center Services

Charlie Dietz

Charles.dietz@psc.hhs.gov or (301) 504-3219

Transportation Services

Transhare

Etravel

David Flynn

David.flynn@psc.hhs.gov or (301) 443-9552

Warehouse Services

Asset Management

Debbie Orfe

Debbie.orfe@psc.hhs.gov or (240) 276-0817

Building Operations

Real Property

Child Care Development

Glenn Phillips

Glenn.phillips@psc.hhs.gov or (301) 443-6340

Mail Operations

Graphics

Forms Management

Printing

Ralph Russell

Ralph.russell@psc.hhs.gov or (301) 594-3185

Financial Reporting

Angela Walter

Angela.walter@psc.hhs.gov or (301) 492-4945

Payment Management

Joseph Baldwin

Joseph.baldwin@psc.hhs.gov or (301) 492-4940

Cost Allocation

Arif Karim

Arif.karim@psc.hhs.gov or (214) 767-3600

Accounting Services

Debt Collection

Payroll Accounting Services

Matt Zakielarz

Matt.zakielarz@psc.hhs.gov or (301) 443-4378

Clinical Services

Herman Ellis

Herman.ellis@foh.hhs.gov or (301) 594-7279

Employee Assistance Program

Jeff Dunlap

Jeffrey.dunlap@foh.hhs.gov or (301) 492-5416

Environmental Health Service

Martin Sanders

Martin.sanders@foh.hhs.gov or (301) 492-5435

FOIA and Records Management

Carol Maloney

Carol.maloney@psc.hhs.gov or (301) 492-4800

Supply Service Center

Irene Grubb

Irene.grubb@psc.hhs.gov or (410) 642-1389

Acquisition Management

Debbie Mahoney

Debbie.mahoney@psc.hhs.gov or (301) 443-3591