Attorney General Chris Koster joined the landmark national mortgage settlement, the second largest ever obtained by state attorneys general in a joint action, which will make approximately $195 million available to Missourians.
For additional details, please visit our mortgage settlement page. Consumers may request additional information and register foreclosed property by completing an online form or calling our toll-free hotline number, (855) 870-7676.
Attorney General's Domestic Violence Task Force: Report and Recommendations
Protecting Water Quality at the Lake of the Ozarks: Report and Recommendations
Auto Service Contract Task Force Report and Recommendations
Attorney General Koster asks Missourians to report suspected Medicaid fraud. See the PSA.
Attorney General Koster encourages you to say 'YES' to a healthy lifestyle and 'NO' to underage drinking. See the PSA.
Attorney General Koster urges you to Surf Safely. Visit the Surf Safely website for more information.
October 16, 2012
St. Louis-area butcher shop settles lawsuit over mislabeled meat for $50,000 -- butcher shop sold ground beef containing ground cow hearts --
Jefferson City, Mo. – Attorney General Chris Koster said today that John�s Butcher Shoppee will pay the state of Missouri $50,000 and will submit to unannounced inspections by the Missouri Department of Agriculture to settle a lawsuit alleging it labeled and sold products as �ground beef� when the products contained ground cattle hearts.
View Full ReleaseOctober 15, 2012
Attorney General Koster announces notification to consumers of $69 million settlement over E-book price fixing allegations
Jefferson City, Mo. – Attorney General Chris Koster announced today that consumers who purchased certain E-books will begin receiving notice through email and mail if they are eligible to participate in settlements that the Attorney General announced recently.
View Full ReleaseWeighed down by heavy financial decisions? Suspect a scam? Not sure when to give out your Social Security number? Consider the Attorney General's Consumer Corner your resource for the most important issues you face as a consumer. This searchable, interactive section of our Web site is your one-stop-shop for information on fraud, scams, identity theft, everyday buying and selling issues and much more.
The Consumer Corner includes an encyclopedia of consumer terms, online quizzes to test your Consumer IQ, and several calculators and downloadable worksheets to aid in your decision making process. There's also a comprehensive list of government and private agencies that can help on consumer matters.
In 2007, the Attorney General's Consumer Protection Division returned more than $18 million in restitution to consumers through legal actions and mediation. But, we rely on consumers to act as our partners in rooting out fraud and helping us bring criminals and scammers to justice.
If you believe you have been the victim of unfair or deceptive trade practices, check out the Know Your Rights consumer publication. It contains helpful tips that will assist you in resolving your complaint.
If you still need help, file a complaint online with the Attorney General's Office or contact the Consumer Protection Division through the toll-free hotline at 1-800-392-8222. You may also search previously filed consumer complaints with Know MO.
Each year, almost 100,000 Missourians contact the Attorney General's Office with questions and complaints about consumer issues. Missouri consumers now have a new tool to help them in making decisions about buying goods or contracting for services.
"Know MO" enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses.
Educated consumers are one of the best weapons against fraud so you are encouraged you to use this page as a tool to help yourself be a better informed consumer.
Missourians who give to charity often have questions about what percentage of their gifts go to the charitable purpose and what percentage is used for administrative costs. Donors can obtain this information for hundreds of charities through the Check a Charity web site.
Donors can search the Check a Charity database, even if they only have a partial name of the charity. The Web page for each charity includes a mission statement from the charity; the percentage of expenses that a charity spends on administrative costs; and the figures for program expenses (the costs incurred in conducting the charitable purposes), total expenses and total revenue for the year being reported.
There are now over 2.7 million residential phone numbers on the Missouri No Call list, a number that far exceeds even the most optimistic projections.
Signing up for the No Call list is quick, easy and free. Just fill out the online registration form or call toll-free 1-866-NOCALL1. You can also use our registration lookup to find out if your phone number is on the No Call List.
Missouri's No Call program has been a model for other states, thanks in part to your work in helping us enforce the law. We are a complaint-driven system, which means we take action when we hear complaints from consumers. To date, those complaints and the legal action we have taken have led to almost $3 million in court orders against telemarketers that violated the No Call law.