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Intelligent Mail
Intelligent Mail is the technology platform for the next generation of mailing services, features and products. Mailers and the Postal Service™ will gain end-to-end visibility into the mailstream through the use of the suite of Intelligent Mail barcodes and by submitting electronic documentation, which will create actionable information about mail for marketing, financial and operational environments.

Steps to Getting Started
To get started with Intelligent Mail here are a few basic steps to get you on your way:

  1. Talk with your local BMEU or MDA to receive guidance on how to best meet your mailing needs with the Intelligent Mail options the Postal Service has provided. Learn more.
  2. Apply for a Mailer ID (MID), which you will use to identify your mailpieces and mail aggregates. Learn more.
  3. Register for Business Customer Gateway access, which you will use to submit electronic documentation. Learn more.
  4. Learn about the suite of Intelligent Mail barcodes: Intelligent Mail barcode for letters, cards and flats, Intelligent Mail Tray barcode, Intelligent Mail Container barcode and Intelligent Mail Package barcode. Learn more.
  5. Determine which OneCode Services you would like to use. Learn more.
  6. Access guides and specifications for Intelligent Mail. Learn more.
  7. Review presentations about Intelligent Mail. Learn more.

Contact Information:
Important Updates

On the Move

The National Customer Support Center (NCSC) is moving its office location. Starting Dec. 1, the new address for the NCSC will be:



NATIONAL CUSTOMER SUPPORT CENTER
UNITED STATES POSTAL SERVICE
225 N HUMPHREYS BLVD STE 501
MEMPHIS TN 38188-1001



The NCSC works closely with the mailing industry, vendors and internal postal customers to improve address quality. The USPS headquarters office of Address Management also is located at the NCSC.



Numerous USPS publications, forms, brochures, etc. currently provide the existing address for the NCSC – all of which will need to be updated, including those on usps.com and other postal websites. Telephone numbers for all NCSC personnel and program support groups will remain the same.





1-800-238-3150

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