Email as a Service (EaaS)
Cloud EaaS enables agencies to use email applications running on a third-party infrastructure, accessible through a thin client interface, such as a web browser. GSA's Cloud EaaS blanket purchase agreements (BPAs) allow federal, state, and local governments to order a broad range of EaaS services faster and at better prices. You can provide your mobile workforce with email access from anywhere, manage your licenses and deployment more efficiently, and obtain faster updates for enhanced functionality and security.
Agencies can get Cloud EaaS solutions through 17 industry partners - please refer to the EaaS BPA Awardees Listing of Solutions, Delivery Model/Pricing Options Available (PDF 94K) to find specific cloud providers. Agencies can buy Email as a Service (billed per mailbox), Office Automation, Electronic Records Management, Migration Services, and Integration Services, with security requirements at the FISMA moderate-impact level (and FISMA high-impact level for the Secret Enclave delivery model). The delivery models are Government community cloud, Private cloud, Secret enclave cloud, and Public cloud.
Overview
The EaaS offerings are available through five lots as shown below. Lots 1, 4, and 5 are mandatory, meaning that all provide these lots, and Lots 2 and 3 are optional, meaning that only some provide these lots.
| Lot Name | Definition |
|---|---|
| Lot 1 – Email as a Service (EaaS) |
|
| Lot 2 – Office Automation |
|
| Lot 3 – Electronic Records Managment |
|
| Lot 4 – Migration Services |
|
| Lot 5 – Integration Services |
|
Features
Period of performance: September 1, 2012 to August 31, 2014. Contract Details:
- Five (5) year contract period: two (2) base years + three (3) one (1) year options
- Task orders are firm fixed price units and industry partners are encouraged to offer discounts/price reductions from their GSA Schedule contract prices on a task order basis
More price competition and lower costs
Industry partners offer detailed ceiling pricing for explicitly defined standard services, so you can easily compare pricing across the 17 industry partners. We encourage you to negotiate lower prices in our task order. You can negotiate lower pricing for a lower level of service, but the service provider can not charge higher prices (above the specified ceilings) for a higher level of service.
Service Level Agreements (SLA) and more
Service providers are required to meet the SLA requirements specified in the solicitation, including service availability of 99.9 percent. Based on input from multi-agency EaaS Working Group, the BPA requirements have been developed to help your agency buy EaaS. For example, the BPA offers services that meet the National Archives Records Administration (NARA) requirements for records management, and requirements for the Secret Enclave delivery model were developed with Department of Defense (DOD) input.
Pay-as-you-go subscriptions
Our industry partners offer the five essential characteristics of cloud computing: network access, resource polling, on-demand self-service, rapid elasticity, and measured service. You can access your infrastructure over the Internet through any web browser, infrastructure can be quickly provided to you or scaled back, and the providers monitor your usage and charge you accordingly.
Available to all government customers
Federal, state, and local governments can order EaaS through this pre-competed blanket purchase agreement (BPA).
How to order
Complete instructions will be provided through a forthcoming Ordering Guide tailored to the EaaS BPA.
State, local, and tribal governments can buy from the Cloud Eaas BPAs via the Cooperative Purchasing Program.
Security
- Agencies will be able to leverage the Federal Risk and Authorization Management Program (FedRAMP) for the EaaS BPA, dramatically reducing the time required for security assessment and authorization (A&A) to obtain an Authority to Operate (ATO).
- Agencies can order off the Blanket Purchase Agreement at any time and have the flexibility to grant their own ATO, provided the FedRAMP control baseline and templates are used.
- Cloud Service Providers are solely responsible for meeting the cost obligations associated with implementing, assessing, documenting and maintaining the FedRAMP control baseline. All Cloud Service Providers are required to meet the FedRAMP security control baseline for Moderate Impact Systems for the Government Community Cloud, Public Cloud and Private Cloud offerings. The Secret Enclave Cloud requires the High Impact level baseline plus additional controls for safeguarding classified data.
Industry partners
There are seven (7) groups of vendors based on type of delivery model and type of pricing (U.S. or Worldwide). Each group of awardees includes mandatory service offerings including (1) Email as a Service, (4) Migration Services and (5) Integration Services and could include Optional Offerings (2) Office Automation, and (3) Records Management. The 17 vendors are listed below:
Government Community Cloud (U.S. Pricing)
Accenture Federal Services LLC, Autonomic Resources LLC, CGI Federal Inc., Ciracom Inc., Computer Sciences Corporation, DLT Solutions, LLC, General Dynamics Information Technology, Inc., Harris IT Service Corporation, IBM Global Business Services – U.S. Federal, Lockheed Martin, Onix Networking Corp., Science Applications International Corporation, Smartronix, Inc., Systems Research and Applications Corporation, Technosource LLC.
Provider Furnished Private Cloud (U.S. Pricing)
Accenture Federal Services LLC, Autonomic Resources LLC, CGI Federal Inc., Computer Sciences Corporation, Dell Federal Systems L.P.,General Dynamics Information Technology, Inc., Harris IT Services Corporation, IBM Global Business Services – U.S Federal, Lockheed Martin, Smartronix, Inc., Systems Research and Applications Corporation, Unisys.
Secret Enclave Private Cloud (U.S. Pricing)
Computer Sciences Corporation, General Dynamics Information Technology, Inc., IBM Global Business Services – U.S. Federal, Lockheed Martin.
Public Cloud (U.S. Pricing)
Accenture Federal Services, Ciracom, Inc., Computer Sciences Corporation, Dell Federal Systems L.P., DLT Solutions, General Dynamics Information Technology, Inc., Harris IT Services Corporation, Lockheed Martin, Onix Networking Corp., Science Applications International Corporation.
Government Community Cloud (Worldwide Pricing)
Accenture Federal Services, Accenture Federal Services, Computer Sciences Corporation, DLT Solutions, Inc., Onix Networking Corp., Lockheed Martin, Science Applications International Corporation, Systems Research and Applications Corporation.
Provider Furnished Private Cloud (Worldwide Pricing)
Dell Federal Systems L.P., Lockheed Martin.
Public Cloud (Worldwide Pricing)
Accenture Federal Services LLC, Accenture Federal Services LLC, Computer Sciences Corporation, Dell Federal System L.P., DLT Solutions. Inc., Lockheed Martin, Onix Networking Corp., Science Applications International Corporation, Systems Research and Applications Corporation, Unisys.
The shortcut to this page is www.gsa.gov/eaas.
