Welcome to Florida Department of Children and Families Automated Community Connection to Economic Self Sufficiency (ACCESS). The ACCESS Florida Program helps to promote strong and economically self-sufficient communities by providing food, cash and medical assistance to individuals and families on the road to economic recovery.
The Food Assistance Program helps individuals and families purchase nutritional foods needed to maintain and promote good health. The Temporary Cash Assistance program provides financial assistance to pregnant women in their third trimester and families with dependent children to assist in the payment of rent, utilities and other household expenses. The Medicaid Program provides medical assistance to individuals and families to cover or assist in the cost of services that are medically necessary.
24 Hour Online ACCESS to Benefit Information (My ACCESS Account)
Want to check on the status of your application, report a change, request additional benefits or need information about your current benefits? This information and more is available to you 24 hours a day, seven days per week, when you use your online account. In addition to around the clock access to your case, you can also submit requested verification to the department using the document upload feature. Click here to log into your account. If you have not registered for an account, click here to register today
You can also get fast and up to date information about your application or benefits without having to speak with a customer service representative using our automated response system by calling 1-866-762-2237. Your ACCESS number or Social Security Number and date of birth are required to access your case information.
Community Partner Network
Did you know that there are local agencies in your neighborhood that are a part of our community partner network? Community partners work with the ACCESS program by providing a variety of services to individuals seeking or receiving assistance. Click here to find a community partner near you.
Applying for Assistance
You may apply for assistance from any computer with an internet connection at http://www.myflorida.com/accessflorida or at one of our community partner sites. You may also complete a paper application that can be mailed, faxed or returned to an ACCESS Florida Customer Service Center. Applications are available for download in English, Spanish or Creole. To download the application in an additional language click here.