| Topic |
Contact Information |
| Main number - FIS Boyers facility |
(724) 794-5612 |
| Main number - FIS Washington, DC office |
(202) 606-1042 |
| Agency Support Helpline, Systems Access Support Team |
(724) 794-5612, x4600 |
| Agency Technical Support Helpline |
(724) 794-5612, x7600 |
| Agency Training |
(703) 603-0442
FISAgencyTraining@opm.gov
|
| Billing and payment information |
(724) 794-5612, x4490
FISBillingOversightTeam@opm.gov
|
| Case Status, File Release, SII/CVS Checks |
(724) 794-5228 |
| eDelivery Quality or Technical Issues |
FISIICIe-delivery@opm.gov
|
| e-QIP Training Support for Agency Users |
(724) 794-5612, x4600 |
| Expedite investigation |
(724) 794-5612, x554
FISurgentbi@opm.gov
|
| Fingerprint Transaction System |
livescanauthorization@opm.gov (authorization)
fingerprints@opm.gov (general questions)
(724) 794-5612, x7600 (account information)
|
| Freedom of Information and Privacy Act |
(724) 794-5612, x7000 |
| Report quality concerns with investigation reports |
(877) 763-8391 |
| Request reopen or Reimbursable Suitability Investigation |
Direct questions to: (724) 794-5228 |
Send requests to:
Fax: (724) 738-0178
Mail: OPM-FIS, Customer Interface, PO Box 618, 1137 Branchton Road, Boyers, PA 16018-0618
|
| Suitability and Adjudications |
(724) 794-5612, x7400 |
| Schedule subject interview around subject's deployment |
FIScatcheminconus@opm.gov |