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U.S. Office of Personnel Management - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

This page can be found on the web at the following url:


Contact Ombudsman

The Office of Personnel Management’s (OPM) Ombudsman can only assist with issues under the purview of OPM. For example, we cannot assist with Social Security or Thrift Savings Program matters, as those issues must be addressed by the Social Security Administration at or the Office of Thrift Supervision at, respectively. OPM’s Contact Us page includes a list of resources that are often associated with Federal benefit or human resource management programs.



Executive Secretariat and Ombudsman
United States Office of Personnel Management
Room 5450
1900 E Street, NW
Washington, DC 20415


(202) 606-3132*


(202) 606-0304

*Hearing impaired users may utilize the Federal Relay Service by dialing 1-800-877-8339 to reach a Communications Assistant (CA). The CA will dial the requested number and relay the conversation between a standard (voice) telephone user and text telephone (TTY) user.