Warmline

The National HIV Telephone Consultation Service

Health care providers confront many complex questions about the latest in HIV treatment and care. New drugs and diagnostic techniques are available, but many clinicians don't have the time or the resources to keep up with cutting-edge information. And even the best technical information can be difficult to apply to specific patients with complex medical and social problems.

The National HIV Telephone Consultation Service (Warmline) offers physicians and other health care providers up-to-the-minute HIV clinical information, and individualized expert case consultation across the broad range of clinical HIV/AIDS problems. The Warmline is staffed by clinicians experienced in HIV care who can help you provide the best possible care to your HIV-positive patients.

This service is offered free of charge to:

- Physicians
- Physician Assistants
- Nurses
- Nurse Practitioners
- Pharmacists
- Dentists
- Other clinicians involved in HIV care

The Warmline is staffed by physicians and clinical pharmacists and is available Monday through Friday, 6:00 a.m. to 5:00 p.m. Pacific Standard Time. Voice mail is available 24 hours a day.

Questions are answered immediately whenever possible; most questions are answered within two hours. Clinical information (such as CD4+ count, viral load, current medications) may be requested for case consultation, though patients' names are never used. Written materials supporting the telephone discussion are sent by email, fax, or mail when needed.