Family Panel Addresses Exceptional Issues

Guest blogger Air Force Maj. Nicholas Sabula is a communication plans officer at the Defense Media Activity. He was selected to a 10-member panel as part of the Defense Department’s Exceptional Family Member Program. He has a son with autism and, off-duty, is an advocate for military families dealing with autism.�

By Air Force Maj. Nicholas Sabula
Defense Media Activity


Recently I had the opportunity to serve on a Defense Department advisory panel dealing with special needs issues across the military.


The panel’s meeting last month in Alexandria, Va., was the third of its kind conducted by DOD’s Office of Community Support for Military Families with Special Needs, or OSN, in the past year to address the Exceptional Family Member Program’s family support priorities.


The panel was comprised of family representatives from all services, including active duty and reserves, and addressed communication issues and concerns from military families. The event was chaired by Acting Deputy Assistant Secretary of Defense for Military Community and Family Policy Charles E. Milam.


As the father of three boys, one with autism, I took my role in the process very seriously. In reaching out for input from families through networking, meet-ups and even an unofficial online survey, I found myself not only serving not only as the Air Force representative, but also as a joint representative to all our families.


EFMP impacts a lot of families, with enrollment mandatory for active duty families with a special need. As of December, total EFMP service member enrollment was projected at 93,706 with numbers of EFMP family members estimated at 126,153 across services.


The program becomes especially important when planning and making a permanent change of station move. Some families need support before the move to determine if services are available for their particular special needs. Some find that they need family support assistance to navigate the system when they arrive at a new duty station. Contacts must be made with new school staff, to locate medical providers and work with a variety of offices to support providers on or off the installation.


During previous panels, we presented families’ frustrations with accessing information and services and confusion about policy since each service implements a slightly different program. Lack of standardization and consistency at different installations were top priorities. The panel listed as its three key areas for improvement consistency of support, communication and health care.


What I found is that much of the work our panel initially identified and advocated for a year ago was taken to heart by leadership and we are seeing results. OSN recently completed the first phase of an analysis aimed at standardizing service support for special needs families across DOD. The analysis used a series of site visits to installation-level, headquarters-level and any centralized locations dealing with personnel, family support and assignment processes. The culminating activity was a review by the services to look at enrollment and identification; assignment coordination; overseas family travel; and family support.


Ultimately, the outcome is to consolidate these processes and make it easier for families to maintain support from location to location. Simple things like common forms, databases talking to each other, more user-friendly websites to help families as they transition from one location to another, accessibility of information to understand how to obtain care and support from available resources were all presented.


A TRICARE representative spoke about the health care management activity’s efforts to improve communication with families and collaboration with OSN, such as simplifying online navigation. The representative discussed TRICARE’s Patient Centered Medical Home, which the services are implementing and eventually will address many of the panel’s issues related to lack of consistency of medical providers and timely access to specialty care. It places emphasis on personal relationships, team delivery of holistic care, coordination across medical specialties and settings, and increases access to affordable care.


EFMP representatives from each service’s headquarters shared their efforts to improve communication and outreach, as well as awareness on adult-age children or spouses with special needs, respite care and other EFMP initiatives such as joint base support.


I was especially pleased to see that the services are working more closely together to build cohesion across the joint force. It might not sound like much, but as an Air Force family on an Army installation, such cohesion is important and reflects a readiness issue for the military community at large.


Perhaps the hardest part of participating in these panels has been the expectations of families after it ends. It’s hard to tell families that their concerns were presented, but won’t be fixed right now. As I’ve learned, the complexity of coordination and needed approvals at the department or service level means change typically gets accomplished at one speed: glacial.


Despite more work to be done, military families like mine with special needs should see some direct benefits from the recommendations brought forth through this panel, indicating the importance DOD is putting on listening to families’ concerns and working to act on their issues.


There’s still going to challenges with support and services in the short term, but the ball is rolling on lasting improvements to make things better for all our families.


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Families Can Support Suicide Standdown

By Lisa Daniel
Sept. 27, 2012

As the Army conducts its worldwide standdown for suicide prevention today, there is something family members militarywide can do, too, and it only takes a minute. Get out your smart phone and enter the information for the Military Crisis Line: 1-800-273-8255 Press 1, militarycrisisline.net, or text at 838255.

All calls are confidential and they are taken by trained counselors. So even if you’re unsure if someone close to you may be suicidal, you could at least talk through the situation with someone who understands and could share insight. And in the terrible possibility of an emergency, you won’t be searching for a number to call.

Army Vice Chief of Staff Gen. Lloyd J. Austin III ordered the stand down in response to increasing soldier suicides, but noted it is a broader societal problem. “Ultimately, we want the mindset across our force and society at large to be that behavioral health is a routine part of what we do and who we are as we strive to maintain our own physical and mental wellness,” he said. Read more here.

As the Army stands down, I’m thinking of the families who struggle every day with the possibility of suicide. I’m thinking of the mother who makes daily calls to check in on her son, the wife who left her husband out of concern for their children after he attempted suicide, and the man who removed firearms from his brother’s house out of fear he would use them against himself. All bear unimaginable stress from the daily fear that a loved one will take his or her own life.

I’m also thinking of the families for whom the recent focus on suicide prevention came too late, for those who will forever think about how they may have missed signs leading up to a suicide.

I’m thinking of the Army family I knew who lost their only daughter to suicide when she was just 22. I knew Candace as the girl across the street, an outgoing and bubbly high school student who dreamed of being a pediatrician. She was a good student and an athlete and when she wasn’t studying or running, she spent many hours at my house playing with my son while I worked, often refusing payment, she said, because she so enjoyed playing with the baby. It was clear she had a gift with children and I marveled at what the future would hold for her.

My family moved away after a couple of years and Candace went away to college on scholarship, like we all expected. We lost touch after a while and somewhere in the next four years, Candace’s life got off track from what she had planned. At some point, she lost hope and took that awful step that has been called the permanent solution to temporary problems.

Eight years have passed and I still see Candace’s bright smile in my mind and wonder what could have been for her. Coping with any death is hard, but families and friends of suicide victims have the added torment of trying to understand how their loved one came to their decision and if they could have stopped them, if they missed the signs. More than a hundred Army families are coping with the suicide of a soldier this year and no doubt many more are dealing with another family member having taken their own life.

As Secretary Leon Panetta and other DOD leaders have said, understanding suicide and reversing its rising trend is hard; General Austin called it his toughest enemy. No training or information campaign will end all suicides. But today’s standdown hopefully will go a long way in helping people recognize the warning signs in a potentially suicidal person and, most importantly, it will elevate the conversation out of the darkness of being a taboo topic.


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Family Support Shines With Paralympic Athletes

Guest Blogger Army Sgt.1st Class Tyrone Marshall is a writer and photographer with American Forces Press Service in the Pentagon.

By Army Sgt. 1st Class Tyrone C. Marshall Jr.
Sept. 19, 2012

After spending nearly two incredible weeks with some of the best Paralympic athletes the U.S. has to offer, I learned some very important things.

One, for sure, is that we love our athletes regardless whether they are Olympians or Paralympians. I thought I knew enough about the games when I left on a mission to cover the 2012 London Paralympic Games from Aug. 29 to Sept. 9. Wow, I was wrong!

Eric Hollen, center, a member of the 2012 U.S. Paralympic Shooting Team, poses with his family who traveled with him for support as he participates in the shooting competition at the Royal Artillery Barracks for the Paralympic Games in London, England, Sept. 6. Hollen is a former U.S. Army Ranger. DOD photo by U.S. Army Sgt. 1st Class Tyrone C. Marshall Jr.

Did you know the prefix “para” in the Paralympic Games doesn’t refer to anything meaning disabled? I assumed it did because of terms like paraplegic. Fortunately, my experiences there served to teach me a broad range of things. “Para” simply refers to the Greek term for “alongside” or parallel, according to the International Paralympic Committee. The Paralympics have been held in parallel with the Olympics since 1960.

I also learned that many Paralympians have overcome some tough disabilities! One of our military Paralympians, Jennifer Schuble, endured multiple afflictions only to thrive as a competitor during the Beijing and London Paralympics. She suffered a traumatic brain injury during hand-to-hand combat training, crushed her right arm in a car accident and was eventually diagnosed with multiple sclerosis.

This didn’t stop her, though, and she’s now a Paralympic gold and silver-medal winning cyclist with a degree from the University of Alabama and a job as an engineer for Mercedes Benz. It was incredibly inspiring to be around these types of people who wouldn’t accept ‘no’ or accept being labeled “disabled” as a reason to stop living life the way they wanted to.

I thought Jennifer’s story was just miraculous, yet there were 226 other people with equally engaging stories. I felt extremely privileged to be able to witness them compete for our nation. I also don’t think I could have been any more fortunate than to witness what was called the most spectacular archery event of the 2012 London Olympic and Paralympic Games.

There is no wonder – it was two Americans competing against each other, which I thought was a compelling storyline in itself! One archer was Matthew Stutzman, who has no arms. He shot with his feet and used his mouth and chin to set himself up.

Army veteran, Dugie Denton, a member of the 2012 U.S. Paralympic Archery Team, faces off against fellow American teammate, Matthew Stutzman, during the Men’s Individual Open Compound Quarterfinals match at the Royal Artillery Barracks in London, England, Sept. 2. DOD photo by U.S. Army Sgt. 1st Class Tyrone C. Marshall Jr.

Stutzman and his competitor, Dugie Denton, a former U.S. Army soldier, shot nothing less than an eight for the entire match. That means that not one of their arrows out of 30 shots placed farther away from the bull’s eye than the gold area immediately surrounding the center.  It wasn’t until the last arrow was shot that Stutzman was declared the winner.

It was so exciting to watch all the athletes compete and the raucous crowd was thoroughly entertained, even though British fans outnumbered U.S. spectators, and every other country, , by three-to-one odds. The Paralympics offers great sportsmanship, indeed.

I think the most important thing I learned while watching the athletes compete was humility. The absence of hubris in these athletes was incredible, and much of that has to do with the support of their families. Many Paralympians came to London as previous gold or silver medalists and continued to dominate. Yet, they were still grounded because of their families. Tons of athletes like active duty Marine Corps Cpl. Rene Renteria participated in honor of their families who flew all the way to the United Kingdom to support them as they competed. I met children, mothers, sisters, spouses and so on, all cheering for their athlete.

It was great to know that even when things are not going how we planned, there are people out there, and more importantly, their support systems, fully intact and ready to cheer them on regardless of the circumstances of their plight.

They had that full support structure in place as they recovered from everything ranging from IED blasts to motorcycle accidents, and took the next step in their lives, facing new endeavors as often as possible. It was a lesson in not taking life for granted. And I’d also say it puts things in perspective, and lets you know how much family matters.

Read more about my Paralympics coverage here.


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Managing Military ID Cards Just Got Easier

By Lisa Daniel
Sept. 17, 2012

The Defense Manpower Data Center is making it easier for service members and their families to get and maintain identification cards.

The center has launched its RAPIDS — Real-time Automated Personnel Identification System — self-service portal to allow anyone with the Defense Department’s common access card, or CAC, to apply for family ID or retirement cards or update dependents’ statuses online.

“It’s really exciting,” Mary Dixon, the center’s director, said. “We’ve been working for some time now to try to improve and transform our whole ID card application process so people can do things online and not spend long hours going to a site and waiting to be seen.”

The change may seem procedural, but its impact will be big for those who, without it, have had to spend countless hours waiting in line with their families to get ID cards. Before RAPIDS, service members, retirees and families had to go together to a Defense Manpower Data Center to submit an application form and wait while the ID card is being made, Dixon said.

“This is big project,” she said. “It takes away time from your work, and if you are separated – maybe the spouse is out on a ship or on deployment or your child is away at college – it makes it a huge problem.”

Now, the CAC holder can go onto the RAPIDS site, call up the listing of their dependents, and fill out and digitally sign form No. 1172-2 for their family members to receive an ID card. That family member then can go alone to the closest DMDC office – they are are listed on the website and linked to Google Maps for driving directions — to pick up the card, Dixon said.

RAPIDS is a win for both the department and families, the director said. “You can do this from your desk,” she said. “As long as your computer is CAC-enabled, it could be from your home or office. You can do it without going to a physical site, which is huge.”

The site also allows you to get a DOD self-service user name and password, known as a DS Logon, that allows you to access several DOD and VA websites with the logon information, rather than a CAC. DS Logon, which is available only to CAC holders, also has a “premium account,” which gives the highest level of access, allowing you to view personal data about yourself in the DOD and VA systems, apply for benefits online, check the status of your claims and update your address records. You must apply in person for the premium account.

DMDC will continue to expand its self-service options to include changing email certificates and information about family members, Dixon said. The upgrades include an effort to put the fingerprints of new recruits into the system, so lost paperwork can easily be replaced, she said.

Dixon said she hopes the site also will one day include alerts for when an ID card is about to expire, and will be integrated with DMDC’s MilConnect website to access all DOD and Veterans Affairs benefits.

“We still have to have the face-to-face, which is important for legitimate ID proofing,” she said. “But we’re saying, ‘What are the ways to reduce the time you spend at the sites?’”


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Program Eases Voting for Military Families

By Lisa Daniel
Sept. 12, 2012

With Election Day just seven weeks away, federal voting officials want to ensure that service members and their families are prepared for their votes to be counted.

The Federal Voting Assistance Program has made the voting process easier than ever for Americans serving overseas, Pam Mitchell, the program’s acting director, says. The website includes a tab for each state’s deadlines for registering to vote and casting absentee ballots. It also has online registration and absentee ballot assistance, and includes a mobile app and a widget.

“We firmly believe that voting assistance for our absentee voters is absolutely the best that it’s ever been,” Mitchell said at a Sept. 5 Pentagon news briefing. “There are a lot of tools in our arsenal to help those voters both register, get an absentee ballot and to exercise their right to vote.”

If you prefer to go in person, there are 221 installation voting offices, all of which the program supports. “We’ve spent a lot of time reaching out to every single one,” Mitchell said.

The Military Postal Service Agency provides free, expedited ballot delivery and ballot tracking to your local election office for overseas-based service members and their families. Go to your local post office or postal clerk, use the Label 11 DOD form on your absentee ballot envelope and mail it. Go to www.usps.com to track the status of your ballot, according to the program’s website.

If you haven’t received your ballot by Oct. 6, use the Federal Write-In Absentee Ballot, available on the website, as back-up. For each office for which you vote, write in either a candidate’s name or their party designation, the website says.

For additional help with the absentee voting process, contact FVAP at vote@fvap.gov or call 1-800-438-8683, DSN 425-1584 (CONUS)/312-425-1584 (OCONUS).  It also is available on Facebook and you can follow on Twitter at @FVAP.

“Our goal is to make sure that anyone who wants to vote has the resources and tolls they need form anywhere in the world to successfully exercise that right,” she said.


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Parents Should Stress Safety, Preparedness at 9/11 Anniversary

By Lisa Daniel
Sept. 8, 2012

With the anniversary of 9/11 upon us, families may be considering how best to commemorate the terrorist attacks of 11 years ago.

Many installations will have remembrance ceremonies, although they likely will be on a smaller scale than for the 10-year anniversary. Regardless of whether you attend such events, how you talk to children about 9/11 is important and especially for military families, according to Dr. Stephen Cozza, associate director of the Center for the Study of Traumatic Stress at the Uniformed Services University of the Health Sciences in Bethesda, Md.

“With military families, 9/11 is an opportunity to remind children about the meaning of deployments,” Cozza said. “I think we can get a little disconnected from the mission, and having your parent away is hard. Remembering 9/11 draws us back to understanding what we’re doing [in Afghanistan]. It’s helpful and can lend certain meaning to know the military is still involved.”

And, he added, “There is certainly pride in knowing that your parent is working to prevent this from happening again.”

Discussions with children about 9/11 should be age-appropriate and based on information the child needs and is ready for, as well as the family’s personal connection to the tragedy, Cozza said. For those closely impacted by 9/11, children can benefit by memorializing the day with drawings, crafts, or poetry, or by putting up flags or visiting grave sites, he said.

Cozza suggests limiting children’s viewing of graphic 9/11 images on television and the Internet. Replays of the event can be both confusing and distressing, he said.

But as the topic comes up, it is a good chance for parents to reframe some of what children may have heard about the terrorist attacks, and “it’s a good way for them to know they can talk with their parents about tough issues,” Cozza said.

Children can become anxious from warnings about ongoing terrorist threats, so conversations should focus on safety and preparedness, Cozza said. The anniversary is a good time to explain the increased security at military bases, airports and government buildings, along with the message that such measures keep us safe.

“We don’t want to inundate kids with information that might be frightening for them,” he said. “Our job is to listen and be understanding.”

Cozza, an advisor to Sesame Street’s Let’s Get Ready program for disaster preparedness, framed a discussion with young children this way: “There was terrorist event and that is when people do bad things to hurt people without any reason. This is the time for us to remember the people who died.”

“We never want to promise kids that bad things aren’t going to happen,” but they should know that such events are rare, Cozza said.

Children can feel empowered by being prepared, and the Federal Emergency Management Agency has a website especially for kids to help them prepare for all types of emergencies at www.fema.gov/kids.

“That sense of mastery is really important to kids’ sense of emotional competence,” he said.

The website for the Center for the Study of Traumatic Stress includes pages for helping children through traumatic events, as does that of the National Child Traumatic Stress Network, which includes talking to children about mass shootings.

Cozza said parents should resist inclinations to avoid talking about tough topics. “It’s not that we can’t talk to children about these things, it’s finding the right ways to talk to them. In post-disaster situations, we always want to balance our understanding of risk and resilience and strength.”


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Spouses Hold Front Line on Detecting Depression

By Lisa Daniel
Sept. 5, 2012

Military leaders all the way to the commander in chief are drawing attention to the importance of good mental health and putting resources into programs to help veterans, service members and their families. Read more.

But when it comes to recognizing and treating mental health problems, such as depression, spouses are the first line of defense, some treatment professionals say.

“The spouse knows the patient better than I do; they’ve been living with them for years,” Dr. James Bender, a clinical psychologist with the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury, told me today. “They’re kind of at the front line of this.”

Symptoms of depression can be subtle and hard to detect, said Bender, a former Army captain and an expert on stress and post-traumatic stress disorder. “Feeling sad or having a depressed mood is only one of the symptoms of depression,” he said.

Other signs of depression include:

– Trouble concentrating;
– Changes in eating and sleeping – either too much, or barely at all;
– Anger or irritability;
– Low sex drive;


– Social withdrawal; and
– “The hallmark symptom” of losing interest in activities he or she used to enjoy.

“He may be lying on the couch watching TV all the time and gaining weight,” Bender said.

Sometimes there is one traumatic event that triggers depression, making symptoms more sudden and easier to identify, Bender said. “But usually it’s a cumulative effect that gets a little worse day by day, and sometimes the spouse just gets used to it.”

Indeed, Bender said, “I’ve had patients who have been depressed and didn’t really know it.” Read the rest of this entry »


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Websites Teach Kids How to Deal With Bullying

By Lisa Daniel

The start of school is a good time to talk to children about the complicated and heartbreaking problem of bullying. Fortunately, there are at least two good websites devoted to the cause.

The Federal Partners for Bullying Prevention website, created by the Health Resources and Services Administration and its eight partner departments, is offering a video challenge to help prevent and end bullying in schools and communities across the nation.

The contest invites youth ages 13-18 to create a 30- to 60-second video to inform and motivate youth to prevent bullying. The videos should promote an environment of kindness and respect for others, and show how not to be a bystander to bullying, Education Secretary Arne Duncan says in a video on the site. Video entries must be submitted by Oct. 14.

The Department of Defense Education Activity has joined in the federal partnership and has its own Web page on bullying prevention that gives advice to parents and kids about how to deal with bullies and prevent it.

For parents, the DODEA site advises:

– If your child is being bullied, talk to his or her teacher instead of confronting the bully’s parents. If no action is taken, talk to the principal;

– Teach your child nonviolent ways to deal with bullies, like walking away or talking it out;

– Role-play bullying scenarios with your child and help your child act with self-confidence;

– Practice walking upright, looking people in the eye, and speaking clearly;

– Don’t encourage your child to fight — he or she could get hurt, get in trouble or start more serious problems with the bully; and

– Involve your children in activities outside of school so they know they can make friends in a different social circle. Read the rest of this entry »


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Teachers Look to Schools, Parents for Support

By Lisa Daniel

When Department of Defense Education Activity Director Marilee Fitzgerald last week proclaimed teacher support a top priority, as many school systems do, I wondered how even the best intentions would trickle down to teachers thousands of miles away.

Then I spoke to Laurie Arensdorf, a first grade teacher at Vogelweh Elementary School, Germany, and I knew.

Arensdorf had just gotten home from her first day back to school – students would start a week later – when she returned my call seeking input about the new school year from a teacher’s perspective. I asked how a teacher might feel supported and how important that is.

“I’ve gotten that feeling already!” she said. “Our principal must have talked for 10 minutes today about the value of us, and how valued we are in the school.”

Vogelweh Principal Sandy Meacham “has always been like that,” Arensdorf said. But the level of support was so strong, “I had a sneaky suspicion it was also coming from higher up.”

“I really do think we are heavily supported,” she said. “In some ways, I feel like a spoiled child. I get everything I need. Especially at my school, I know I can go to the administration with anything I need and they will support me.”

Clearly, the message had gotten through that not only do principals have to have their teachers’ backs, but they have to communicate that, as well.

It was the perfect “welcome back,” Arensdorf said of the start of her second year at Vogelweh. She also taught fifth grade in Okinawa, Japan, for 13 years. “I’ve really hit the jackpot at my school,” she said.

That feeling of support, as Arensdorf explained, comes mostly from the local level – from principals and parents – but it helps to have the full weight of the school administration directing it.

“The main thing is that I feel valued, then I can take that feeling to my class and they feel happy and valued,” she said of the end result for students. Read the rest of this entry »


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Sailor Transitions to Sonar After Navy

By Lisa Daniel

When First Lady Michelle Obama and her “Joining Forces“ partners talk about service members needing transitioning into commercial work, they’re talking about people like Paul Michael Andrews.

First Lady Michelle Obama announces a major military employment milestone during a “Joining Forces” event on Naval Station Mayport in Jacksonville, Fla., Aug. 22, 2012, reporting that more than 2,000 companies have hired 125,000 veterans and spouses through the campaign. U.S. Navy photo by Petty Officer 1st Class Ian W. Anderson

Andrews joined the military young and without a college degree. The Navy sent him to school to be a sonar technician, and he spent most of his six-year military career operating the world’s most sophisticated equipment to detect and track foreign submarines from the USS Roosevelt guided missile destroyer.

Andrews had two deployments: one to Somalia, and another to eastern Afghanistan to serve nine months working intelligence for a provincial reconstruction team.

The former petty officer knew he’d had “some awesome experiences” in the Navy, but when he decided to separate, he said, the thought of a civilian job search was filled with anxiety. Like many of his shipmates, he had never written a resume and didn’t know where to begin.

“We don’t spend time tweaking our resumes and building our professional networks,” he said. “Our network consists of the men and women we serve next to. Read the rest of this entry »


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