Contact the National Archives and Records Administration

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The National Archives welcomes your questions, comments, suggestions, compliments, and complaints as one critical way to continuously improve our services to you.

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Before you contact us, please see if your question is answered here:

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* Please see our Privacy Policy

Contact Us Online

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Send Us Mail

Please address your stamped envelope to:

The National Archives and Records Administration
8601 Adelphi Road
College Park, MD 20740-6001

Telephone Us

 Please call us toll free at:

1-866-272-6272
or
  1-86-NARA-NARA

 TDD lines:

College Park, MD:   301-837-0482

 To send us a fax, please call:

301-837-0483

Status of Orders

 You can check the status of your reproduction order that was placed online by entering your order number online.

  • Orders placed on NATF Forms 81 through 86 are generally completed in approximately 8 weeks from the time we receive them.

  • Orders placed on NATF Form 85, for full pension files, generally take 12-16 weeks due to the large size of the files.

  • You should receive a response to your order for publications within 3-4 weeks.

If you have not received a response to your order within the stated times, please send us an e-mail or call us:

Please provide the following information:

  • your name and postal mailing address
  • the order number (preprinted on the NATF Forms 81 through 86), if applicable
  • a daytime phone number, if you wish to be called

Comment on Draft Policy

To comment on National Archives proposed rules (regulations), records schedule notices, and other draft guidance, please see:

Opportunities for Public Comment

Inspector General

To report suspected incidents of waste, fraud, or mismanagement, please contact:

National Archives' Inspector General Hotline

Contact the National Archives and Records Administration >

The U.S. National Archives and Records Administration
1-86-NARA-NARA or 1-866-272-6272