Reports

Final Report of the Small Business Review Panel on CFPB’s Proposals Under Consideration for Mortgage Servicing Rulemaking

This Small Business Review Panel Report addresses the CFPB’s upcoming proposal concerning the mortgage servicing rulemaking. The Dodd-Frank Wall Street Reform and Consumer Protection Act imposes certain requirements concerning mortgage servicing that become self-executing and enforceable on January 21, 2013, unless final rules are issued on or before that date. The CFPB is also considering [...]

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Semi-Annual Report to the President and Congress

The Consumer Financial Protection Bureau is the nation’s first federal agency focused solely on consumer financial protection. In fulfillment of its statutory responsibility and its commitment to accountability, the CFPB is pleased to present its inaugural Semi-Annual Report to the President and Congress. This report provides an update on the Bureau’s activities and accomplishments since [...]

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Private Student Loans Report

The Dodd-Frank Wall Street Reform and Consumer Protection Act requires the Director of the Consumer Financial Protection Bureau and the Secretary of Education to submit a Report on private student loans. This Report addresses the following topics, as set forth in the Act: The private lenders, their market and their products, as they have evolved [...]

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Reverse Mortgages Report

Congress directed the Consumer Financial Protection Bureau to conduct a study on reverse mortgages as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act. A reverse mortgage is a special type of home loan for older homeowners that requires no monthly mortgage payments. This report examines the changes that have taken place in [...]

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A Snapshot of Complaints Received

Taking in, resolving, and analyzing consumer complaints is an integral part of the CFPB’s work, as Congress set forth in the Dodd-Frank Act. On July 21, 2011, the CFPB began taking consumer complaints. This snapshot report provides an overview of how Consumer Response handles complaints and presents an analysis of complaints received over the period [...]

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