Overview
AHRQ Funding Opportunities
AHRQ Health Services Research (R01)
A weekly compilation of AHRQ-supported articles appearing in recently released journals and newsletters. Topics include health literacy and cultural and linguistic competency.
Abstracts of research and data projects funded by AHRQ, including health literacy and cultural and linguistic competency topics.
Summarizes AHRQ-supported study findings, specific or relevant to health literacy and cultural and linguistic competency.
Consumer/Patient Resources
Advice Column from Dr. Carolyn Clancy
Conozca las preguntas
Consumer Research Summary Guides
(Compares treatments for a variety of conditions including prostate cancer, diabetes, and depression).
Questions are the Answer
Quick Tips—When Planning for Surgery
Spanish Language Resources
Your Medicine: Be Smart. Be Safe.
Top of Page 
Health Literacy
Healthcare 411 Audio/Video Products
4/13/11: Understanding Your Health Information (Transcript) Podcast Help
6/18/08: Health Literacy Limited For Many Americans (Transcript) Podcast Help
4/23/08: Getting the Most Out of Your Next Checkup (Transcript) Podcast Help
12/26/07: Health Literacy (Transcript) Podcast Help
12/19/07: Health Literacy and Understanding Health Information (Transcript) Podcast Help
Advances in Patient Safety: From Research to Implementation
Language, Literacy, and Communication Regarding Medication in an Anticoagulation Clinic: Are Pictures Better Than Words? (PDF File, 526 KB; Plugin Software Help)
Preventing Medication Errors in Ambulatory Care: The Importance of Establishing Regimen Concordance (PDF File, 253 KB; Plugin Software Help)
Speaking Plainly: Communicating the Patient's Role in Health Care Safety (PDF File, 170 KB; Plugin Software Help)
Evidence Reports
Evidence Report/Technology Assessment, No. 175:
Barriers and Drivers of Health Information Technology Use for the Elderly, Chronically Ill, and Underserved
Evidence Report/Technology Assessment, No. 199:
Health Literacy Interventions and Outcomes, Update
Health Information Technology
Accessible Health Information Technology (IT) for Populations with Limited Literacy: A Guide for Developers and Purchasers of Health IT (PDF File, 268 KB; Plugin Software Help)
Health Literacy Tools
Health Literacy Universal Precautions Toolkit
AHRQ Informed Consent and Authorization Toolkit for Minimal Risk Research
Health Literacy Measurement Tools
Taking Care of Myself: A Guide for When I Leave the Hospital
CAHPS®—Surveys of Patients' Experience of Care
CAHPS® Item Set for Addressing Health Literacy
Impact Case Studies and Knowledge Transfer Case Studies
Saint Louis University School of Medicine Incorporates AHRQ's Health Literacy Toolkit Into Curriculum
Highmark Uses AHRQ Materials in Health Literacy Outreach Program
Marshfield Clinic Using AHRQ's Patient Education Tools
American Medical Association/AMA Foundation Used AHRQ's Evidence Report No. 87, Literacy and Health Outcomes
Patient Safety Network
Health Literacy Improvement
Informed Consent
Patient Safety Research Highlights
Guide for Developing a Community-Based Patient Safety Advisory Council (PDF File, 550 KB; Plugin Software Help)
Most people have difficulty understanding pharmaceutical label instructions, regardless of their cultural background and level of education
Patient Safety Toolkits: Discharge—resources to help hospitals discharge patients safely without medication or other problems
Patient Safety Toolkits: Communication and Patient-Centered Care—resources to enhance communication between caregivers and patients
Reducing Discrepancies in Medication Histories and Orders at Handoffs
Pharmacy Tools
Pharmacy Health Literacy Center
Advancing Pharmacy Health Literacy Practices Through Quality Improvement: Curricular Modules for Faculty
Automated Telephone Reminders
How to Create a Pill Card
Is Our Pharmacy Meeting Patients' Needs? A Pharmacy Health Literacy Assessment Tool User's Guide
Strategies To Improve Communication Between Pharmacy Staff and Patients
Program Brief
Health Literacy
QualityTools
Health Literacy
U.S. Preventive Services Task Force
Shared Decision-Making About Screening and Chemoprevention: A Suggested Approach from the U.S. Preventive Services Task Force
WebM&M
Language Barrier
Lethal Cap
Top of Page
Cultural and Linguistic Competency
AHRQ Activities to Reduce Racial and Ethnic Disparities in Health Care
Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals—New!
Setting the Agenda for Research on Cultural Competence in Health Care
TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module—New!
CAHPS®—Surveys of Patients' Experience of Care
CAHPS® Cultural Competence Item Set
Translating CAHPS® Survey Materials
Guides for Hospitals
Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals—New!
Guides for Managed Care Plans
Oral, Linguistic, and Culturally Competent Services: Guides for Managed Care Plans
Providing Oral Linguistic Services
Planning Culturally and Linguistically Appropriate Services
What Is Cultural and Linguistic Competence? Definitions
Issue Briefs
Improving Access to Language Services in Health Care: A Look at National and State Efforts
MEPS
Statistical Brief #312: Patient-Provider Communication by Race/Ethnicity and Disability Status: United States, 2007
Research Findings #28: Demographics and Health Care Access and Utilization of Limited-English-Proficient and English-Proficient Hispanics
Patient Safety Research Highlights
Hospital Language Services: Quality Improvement and Performance Measures (PDF File, 127 KB; Plugin Software Help)
QualityTools
Cultural Competence
Top of Page
540 Gaither Road Rockville, MD 20850 
