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 Contact Your Mortgage Company

Over one hundred mortgage companies have agreed to participate in the Home Affordable Modification Program ® (HAMP ®). Below is a list of companies who are participating and the contact information for submitting an application. In addition, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate. Visit the Loan Look Up to determine if your loan is held by Fannie Mae or Freddie Mac.
 
If you have additional questions about the program, please call the Homeowner’s HOPE™ Hotline at 1-888-995-HOPE (4673). If you need help working with your mortgage company, or believe that you have been wrongfully denied for a modification, please call the hotline and ask for “MHA Help”.
 
​Helpful Links
Mortgage Servicers
Name Phone Address Fax Participating Programs
Allstate Mortgage Loans & Investments, Inc. 866-351-0200 P.O. 1201,
Crystal River, FL 34423		 352-351-4557 HAMP
Amarillo National Bank 1-806-378-8000 410 S. Taylor,
Amarillo, TX 79101		 1-806-356-1449 Treasury FHA-HAMP
American Financial Resources Inc. 1-800-316-9508 9 Sylvan Way,
Parsippany, NJ 07054		 1-973-782-2573 Treasury FHA-HAMP
AMS Servicing, LLC 866-919-5608 3374 Walden Avenue
Buffalo, NY 14043		 716-204-3875 HAMP
Aurora Financial Group, Inc. 1-800-648-0345 9 Eves Drive
Marlton, New Jersey 08053		 1-856-355-4765 Treasury FHA-HAMP
Aurora Loan Services LLC 800-550-0508 P.O. Box 1706
2617 College Park
Scottsbluff, NE 69363-1706		 866-517-7975 HAMP
Treasury FHA-HAMP
Name Phone Address Fax Participating Programs
Banco Popular de Puerto Rico 1-787-775-1100 Calle Angel Buonomo 339,
San Juan, PR 00918		 1-787-706-6121 Treasury FHA-HAMP
RD-HAMP
Bank of America, N.A. (includes: Countrywide Home Loans Servicing LP, Home Loan Services, Inc., and Wilshire Credit Corporation 800-720-3758 MHA Escalations Unit
PO Box 940070
Simi Valley, CA		 866-382-0489 HAMP
Treasury FHA-HAMP
RD-HAMP
2MP
FHA-2LP
Bank United 866-615-0662 Attn: Modification Department
Mail Code: DO4-RESALT-560
7815 N.W. 148th Street
Miami, FL 33016		 877-263-8930 HAMP
Bayview Loan Servicing, LLC 800-457-5105 Attn: Specialized Asset Management
4425 Ponce De Leon Blvd.,
5TH Floor
Coral Gables, FL 33146		 877-360-9593 or 305-646-9943 HAMP
2MP
FHA-2LP
Name Phone Address Fax Participating Programs
Capital International Financial, Inc. 1-305-442-1256 395 Alhembra Circle,
Suite 200, Coral Gables, FL 33134		 1-305-442-2516 Treasury FHA-HAMP
Carrington Mortgage Services, LLC 888-267-2417 Attention: Home Retention
P.O. Box 54285
Irvine, CA 92619-4285		 877-267-1331 HAMP
CCO Mortgage 877-745-7366 10561 Telegraph Road
Glen Allen, VA 23059		 888-777-1631 HAMP
Central Florida Educators Federal Credit Union 800-771-9411 P.O. Box 958471
Lake Mary, Florida 32795-9814
Attn: Real Estate - HAMP Team		 407-893-5727 HAMP
CitiMortgage, Inc. 866-915-9417 Citi Ham Trial Agreements
NTSB 1680,
680 Colwell Blvd Irving, TX 75039		 HAMP
Treasury FHA-HAMP
2MP
FHA-2LP
Citizens 1st National Bank 800-311-7531 606 S. Main Street Princeton, IL 61356 815-872-0247 HAMP
Community Bank & Trust Company 125 N. State Street,
Clarks Summit, PA 18411		 570-586-0177 HAMP
CU Mortgage Services, Inc. 1-651-631-3111 500 Main Street,
New Brighton, MN 55112		 1-651-787-9536 Treasury FHA-HAMP
CUC Mortgage Corporation 800-342-4998 P.O. Box 12670
Albany, NY 12212		 HAMP
Name Phone Address Fax Participating Programs
DuPage Credit Union 800-323-2611 Attn: Alternative Loan Solutions
P O Box 3930
Naperville, IL 60567		 630-305-6030 HAMP
Name Phone Address Fax Participating Programs
Fay Servicing, LLC 1-800-495-7166 939 W. North Avenue
Chicago, IL 60642		 1-312-278-2540 HAMP
Fidelity Homestead Savings Bank 504-569-3490 201 St. Charles Ave, 20th Floor New Orleans, LA 70170 504-569-3537 HAMP
First Bank 800-760-2265 1 First Missouri Center
St. Louis, MO 63141		 314-264-0220 HAMP
First Federal Bank of Florida 1-386-754-0090 4705 West US Hwy 90,
Lake City, FL 32056		 1-386-754-7161 Treasury FHA-HAMP
First Financial Bank, N.A. 1-812-238-6311 1 First Financial Plaza
Terre Haute, Indiana 47807		 1-812-238-6137 HAMP
First Mortgage Coporation 1-800-395-4778 3230 Fallow Field Drive,
Diamond Bar, CA 91765		 1-909-869-6685 Treasury FHA-HAMP
Flagstar 1-800-968-7700 5151 Corporate Drive,
Troy, MI 48098		 1-888-848-1071 FHA-2LP
Franklin Credit Management Corporation 800-255-5897 Attn: Loss Mitigation
101 Hudson Street 25th Floor
Jersey City, NJ 07302		 201-839-4545 HAMP
Franklin Savings 1-513-469-8000 4750 Ashwood Dr.,
Cincinnati, OH 45241		 1-513-469-5360 HAMP
Treasury FHA-HAMP
Name Phone Address Fax Participating Programs
Gateway Mortgage Group, LLC 1-918-712-9000 6910 E. 14th Street,
Tulsa, OK 74112		 1-918-858-8354 Treasury FHA-HAMP
Glass City Federal Credit Union 800-837-3595 1340 Arrowhead Drive
Maumee, OH 43537		 419-887-1099 HAMP
GMAC Mortgage LLC 800-766-4622 2711 North Haskell Ave, Suite 900
Dallas, TX 75204		 866-709-4744 HAMP
Treasury FHA-HAMP
2MP
FHA-2LP
Great Lakes Credit Union 800-442-3488 HAMP
Greater Nevada Mortgage Services 800-421-6674 4070 Silver Sage Drive, Carson City, NV 89701 775-884-7041 HAMP
Green Tree Servicing LLC 800-643-0202 7360 S Kyrene Road T214
Tempe, AZ 85283		 877-265-9717 HAMP
Treasury FHA-HAMP
2MP
FHA-2LP
Guaranty Bank 1-800-235-4636 345 Saint Peter Street,
Saint Paul, MN 55102		 1-414-410-1400 Treasury FHA-HAMP
Name Phone Address Fax Participating Programs
Hartford Savings Bank 800-844-3812 1400 Schauer Drive,
Hartford,WI 53027		 262-673-0459 HAMP
Hillsdale County National Bank 517-439-6121 One South Howell Street
Hillsdale, MI 49242		 517-437-3151 HAMP
HomEq Servicing 877-867-7378 P.O. Box 160248
Sacramento, CA 95816-0248		 866- 554-5325 HAMP
Homeward Residential 877-304-3100 Attn: HAMP Processing
1525 S. Belt Line Road Coppell,
TX 75019 		866-452-1837 HAMP
Horicon Bank 920-485-3080 ext. 7310 326 E Lake St. PO 126
Horicon, WI 53032		 920-485-3059 HAMP
RD HAMP
Name Phone Address Fax Participating Programs
IBM Lender Business Processing Services (LBPS) 866-570-5277 PO Box 4121
Beaverton, OR
97076-4121
877-649-0743 HAMP
IC Federal Credit Union 1-800-262-1001 300 Bemis Road, Fitchburg, MA 01420
1-978-353-1375 HAMP
Idaho Housing and Finance Association 1-208-331-4726 565 W. Myrtle Street Boise, ID 83702
1-208-331-4801 HAMP
iServe Residential Lending, LLC 1-888-875-8326 13520 Evening Creek Drive Suite 400, San Diego, CA 92128
1-480-614-6710 HAMP
2MP
Treasury FHA-HAMP
iServe Servicing, Inc. 1-888-858-7378 222 W. Las Colinas Blvd. Ste. 1252E, Irving, TX 75039
1-214-496-9501 HAMP
2MP
Treasury FHA-HAMP
Name Phone Address Fax Participating Programs
J.P. Morgan Chase Bank, NA (includes: Chase Home Finance, LLC and EMC Mortgage Corporation) 866-550-5705 Regular Mail:
PO Box 469030
Glendale, CO 80246

Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246		 866-989-1356 HAMP
Treasury FHA-HAMP
RD-HAMP
2MP
FHA-2LP
James B. Nutter & Company 1-800-798-3946 4153 Broadway, Kansas City, MO 64111
1-816-751-6971 Treasury FHA-HAMP
Name Phone Address Fax Participating Programs
Lake City Bank 888-522-2265 ATTN: Candy Little
PO BOX 1387
Warsaw, IN 46581-1387		 574-267-9128 HAMP
Liberty Bank and Trust Co 1-800-883-3943 6600 Plaza Drive,
Suite 601, New Orleans, LA 70127		 1-504-241-7433 HAMP
Litton Loan Servicing 800-247-9727 4828 Loop Central Drive
Houston, TX 77081		 713-793-4923 HAMP
Los Alamos National Bank 800-684-5262 PO Box 60
Los Alamos NM 87544		 505-663-4053 HAMP
Name Phone Address Fax Participating Programs
M&T Bank 1-800-724-1633 1100 Wehrle Drive
Williamsville, NY 14221		 1-716-630-4900 Treasury FHA-HAMP
Magna Bank 1-800-553-0558 6655 Poplar Ave #201,
Germantown, TN 38138		 1-901-309-6705 HAMP
RD-HAMP
Marix Servicing, LLC 866-406-2749 1925 W. Pinnacle Peak Road
Phoeniz, AZ 85027		 623-249-2070 HAMP
Treasury FHA-HAMP
RD-HAMP
Marsh Associates, Inc. 1-800-553-0558 2448 Park Road,
Charlotte, NC 28203		 1-704-347-5754 FHA-HAMP
Midland Mortgage Compnay 1-800-552-3000 999 NW Grand Blvd,
Oklahoma City, OK		 1-405-767-5500 HAMP
Treasury FHA-HAMP
RD-HAMP
Midwest Community Bank 1-815-235-6137 510 Polk Crest Drive, Freeport, IL 61032 1-815-235-1855 HAMP
Mission Federal Credit Union 800-500-6328 x2074 Attn: Loss Mitigation
PO Box 919023
San Diego, CA 92121 		858-546-2058 HAMP
Mortgage Center, LLC 866-856-3750 20300 Civic Center Dr, # 403
Southfield, MI 48076		 248-799-8556 HAMP
Name Phone Address Fax Participating Programs
National City Bank 800-523-8654 3232 Newmark Drive
Miamisburg, OH 45342		 937-910-4009 HAMP
Treasury FHA-HAMP
2MP
FHA-2LP
Nationstar Mortgage LLC 888-850-9398 Attn: HAMP
350 Highland Drive
Lewisville, TX 75067
214-488-1993 HAMP
Treasury FHA-HAMP
2MP
FHA-2LP
RD-HAMP
Navy Federal Credit Union 1-888-842-6328 3820 Follin Lane S.E
Vienna, VA 22180		 703-255-7947 HAMP
Name Phone Address Fax Participating Programs
Ocwen Financial Corporation, Inc. 800-746-2936 1661 Worthington Rd Ste 100
West Palm Beach, FL 33409		 407-737-6174 HAMP
Treasury FHA-HAMP
OneWest Bank 800-781-7399 Indymac - 1, 2900 Esperanza Crossing
Austin, TX 78758		 866-235-2366 HAMP
2MP
ORNL Federal Credit Union 800-676-5328 Attn: Mortgage Modification Dept
221 S. Rutgers Avenue Oak Ridge, TN 37830		 865-481-5810 HAMP
Name Phone Address Fax Participating Programs
Pathfinder Bank 1-315-343-0057 214 West First Street, Oswego, NY 13126 1-315-207-8035 HAMP
PennyMac Loan Services, LLC 866-545-9070 Attn: Karen Denton
27001 Aguora Road, Suite 350
Calabasas, CA 91301
818-224-7510 HAMP
Treasury FHA-HAMP
2MP
PNC Bank, National Association 800-523-8654 3232 Newmark Drive
Miamisburg, OH 45342		 937-910-4009 HAMP
2MP
FHA-2LP
Purdue Employees Federal Credit Union 800-627-3328 P.O. Box 1950
West Layette IN 47996-1950		 765-497-7477 HAMP
Name Phone Address Fax Participating Programs
Q lending, Inc. 517-439-6121 1 Corporate Drive,
Suite 360
Lake Zurich, IL 60047
847-574-7658 HAMP
Quantum Servicing Corporation 813-371-0270 6302 E. MLK Blvd.,
Suite 300
Tampa, FL 33619
HAMP
Name Phone Address Fax Participating Programs
RBC Bank (USA) 1-866-777-2179 3201 Beechleaf Court
Raleigh, NC 27604		 1-877-530-0765 Treasury FHA-HAMP
Residential Credit Solutions 800-737-1192 P.O. Box 163289
Fort Worth, TX 76161-3289		 888-775-7250 HAMP
Treasury FHA-HAMP
2MP
FHA-2LP
RG Mortgage Corporation 888-264-4674 PO Box 362394
San Juan, PR. 00936-2394		 787-756-2845 HAMP
RoundPoint Mortgage Servicing Corporation 877-426-8805 P.O. Box 19409
Charlotte, NC 28219-9409		 888-364-5558 HAMP
Name Phone Address Fax Participating Programs
Saxon Mortgage Services 800-594-8422 Saxon Attention: Home Preservation HMP Documentation Department 4708 Mercantile Drive
North Fort Worth, TX 76137		 888-240-1885 HAMP
Treasury FHA-HAMP
FHA-2LP
Schmidt Mortgage Company 1-800-686-3600 20545 Center Ridge Rd. 250,
Rocky River, OH 44116		 1-440-895-2181 Treasury FHA-HAMP
Schools Financial Credit Union 800-962-0990 C/O Real Estate Department 1485 Response Rd Suite 126
Sacramento CA, 95815		 916-569-2047 HAMP
Select Portfolio Servicing 888-818-6032 PO BOX:65250
Salt Lake City, UT 84165-0250
3815 S. West Temple
Salt Lake City, UT 84107
801-293-3936 HAMP
Treasury FHA-HAMP
FHA-2LP
Servis One Inc.,dba BSI Financial Services, Inc 866-209-4178 Attn: HAMP Department
P.O. Box 517, 314 S. Franklin Street,
Titusville, PA 16354
814-217-1366 HAMP
Treasury FHA-HAMP
2MP
ShoreBank 800-905-7725 Attn: Kenisha Davis
3401 South King Drive,
Chicago, IL 60466
773-420-4501 HAMP
Silver State Schools Credit Union 800-357-9654 1 Corporate Drive Suite 360
Lake Zurich, IL 60047		 847-574-7658 HAMP
Specialized Loan Servicing, LLC 800-315-4757 8742 Lucent Blvd., Suite 300, Highlands Ranch, CO 80129 720-241-7526 HAMP
Sterling Savings Bank 800-772-7791 Attn: Tram Le
111 N. Wall,
Spokane, WA 99201
509-624-8038 HAMP
Stockman Bank of Montana 1-406-234-8420 700 Main Street,
Miles City, MT 59301		 1-406-234-8419 Treasury FHA-HAMP
Name Phone Address Fax Participating Programs
Technology Credit Union 800-553-0880 Attn: LAD
2010 N First Street
San Jose, CA 95131 		408-453-8742 HAMP
The Golden 1 Credit Union 800-553-0880 8945 Cal Center Drive
Sacramento, CA 95826		 847-574-7658 HAMP
Name Phone Address Fax Participating Programs
U.S. Bank National Association 866-932-0462 P.O. BOX 20005
OWENSBORO, KY 42304-0005		 HAMP
United Bank 1-715-835-6865 3625 Gateway Dr.
Eau Claire, WI 54701		 715-835-6870 HAMP
United Bank Mortgage Corporation 800-968-1990 900 East Paris SE, Grand Rapids MI 49546 616-559-4631 HAMP
Name Phone Address Fax Participating Programs
Vantium Capital, Inc. 866-660-5804 6500 International Parkway Suite 1500
Plano, TX 75093		 972-444-3356 HAMP
Vist Financial Corp. 1240 Broadcasting Rd.
Wyomissing, PA 19605		 HAMP
Name Phone Address Fax Participating Programs
Wealthbridge Mortgage Corp. 866-702-4865 15455 NW Greenbrier Pkwy, Ste 111, Beaverton, OR 97006 503-597-7518 HAMP
Wells Fargo Bank, NA (includes: Wachovia Bank, NA and Wachovia Mortgage, FSB) 800-678-7986 HAMP Application Documents
1000 Blue Gentian Road
Suite 300 X9999-01N
Eagan MN 55121

Customer Service Correspondence
PO Box 10335
MAC: X2302-017
Des Moines, IA 50306
866-359-7363 HAMP
Treasury FHA-HAMP
RD-HAMP
2MP
FHA-2LP
Weststar Mortgage, Inc. 1-703-497-3995 3350 Commission Ct,
Woodbridge, VA 22192		 1-703-643-1002 Treasury FHA-HAMP
Name Phone Address Fax Participating Programs
Yadkin Valley Bank 336-258-6252 PO Box 96
Pfafftown, NC 27040		 336-258-6252 HAMP
​We will continue to update this list as additional servicers execute formal participation agreements. If your servicer is not listed, please bookmark this page and check back with us soon. In the interim, you can locate your servicer by reviewing the information on your monthly mortgage statement or find a list of servicers on the Hope Now Alliance website.
 

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Last Updated: 8/15/2012 8:28 AM