Throughout the year, the Ombudsman’s Office hosts teleconferences with customers, attorneys, and other stakeholders. The teleconferences explore specific topics predetermined by the Ombudsman. The Ombudsman Liaison Unit (OLU) works to provide the Ombudsman’s Office with relevant information prior to each teleconference – such as “tip sheets,” and answers to questions submitted by the public in advance of the teleconference. Similarly, if there are follow-up questions generated by the teleconference, the OLU will provide responses to the Ombudsman’s Office.
June 2011
CIS Ombudsman Teleconference "Application Processing Times: A Conversation with USCIS" Wednesday April 27, 2011 06/08/2011
January 2011
CIS Ombudsman Teleconference: "FOIA - How is it Working for You?" December 6, 2010 01/12/2011
January 2010
CIS Ombudsman Teleconference: USCIS Website Redesign, January 27, 2010 01/27/2010
I-601 Waivers - CIS Ombudsman Teleconference, August 26, 2009 01/14/2010
CIS Ombudsman Teleconference: Refugee Processing 01/13/2010
CIS Ombudsman Teleconference: Adoptions - November 17, 2009 ( PDF) 01/04/2010
September 2009
CIS Ombudsman Teleconfernce: Fee Waivers: How are they working for you? September 30, 2009 09/30/2009
July 2009
"How Is USCIS Working For You? -- Your Questions and Comments?" - July 29, 2009 07/29/2009
May 2009
CIS Ombudsman Teleconference: Change of Address - May 26, 2009 05/26/2009
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